Ratings based on 123 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
We got to the property and it looked nothing like the photos. Paint was chipping, lights were burnt out, doors were browning, there was mold in the bathroom and we overall felt very unsafe to the point that we switched to a different hotel that luckily had vacancy.
by A verified traveler
Posted 11 Nov 2024
On était dans l'appartement en haut. Lits très confortables, draps très doux. Attention, c'est un studio, pas de chambre fermées! Mais vraiment chouette et propre. Facilité de communiquer avec l'hôte. Épicerie en face.
by A verified traveler
Posted 2 Nov 2024
The property is well-situated and within walking distance of anything you might need, including many public transit stops. The room was minimal, but all that I needed for my purposes. The bathroom has clearly been renovated, with a large tub, double-headed shower, and double sink. However, there were many small things in the room and the bathroom that could have done with repair/maintenance. The only thing that affected the quality of my stay, though, was that it was unclear if the bathroom had been cleaned before my stay (hair in the sink, dirt in the tub)
I emailed the property through their website's contact information 24h in advance of my check-in (and then the day-of check-in through the Expedia app) after not receiving information about how to check-in/gain access to the property. However, I did not receive a response, and ended up calling the property after arrival to sort things out. While they called me back promptly to provide this information, it was an additional stressor during my trip that could have been avoided with an automated email. Additionally, while the property description lists parking as being available, there was not any parking available and the staff was not helpful in directing me to available overnight parking lots (though I was able to find one on my own a couple of blocks away). Again, additional stress that could have been prevented if I had more information in advance.
by A verified traveler
Posted 25 Oct 2024
I think the reason why there are so mixed reviews is because your experience depends on what room you get. We got the biggest room on the third floor which was pretty much a mini apartment. It was very nice. It seems like the other rooms though are basically just a bed and then a communal bathroom and kitchen so I could see things going wrong there.
by A verified traveler
Posted 24 Oct 2024
This property is terrible
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 12 Oct 2024
by A verified traveler from Gloucester
Posted 23 Sep 2024
by A verified traveler
Posted 20 Sep 2024
Overall this was a really nice house to stay at overnight. My friends and I went to explore the night life in Toronto and stayed here. Owners family was super friendly and welcoming there’s nothing bad to say. Good for 1 night with friends if you just need a place to stay in. Pretty spacious rooms as well.
by A verified traveler
Posted 17 Sep 2024
The room only had a bed and a desk with two very small towels. The bathroom wasn’t very clean and the house smelt musty. The hosts were nice but for $50 more you can get a room at the Hilton.
