Ratings based on 946 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Residence Inn Tampa Downtown , Hotel Management
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any issues you may have had from occurring in the future. Please reach out in detail about your experience so we may target these issues accordingly. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 29 Dec 2024
Animal noises in the wall all night, A/C vent would not shut off and blowing on the bed all night. Cars drag racing outside of hotel all night
Comment from Hotel Management
30 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
Dear Mark, Thank you for your feedback as we are always looking to improve our guests experience while staying with us. If you would like to respond and elaborate on the animal noises in the wall that would be much appreciate so we can address this concern. Our maintenance team has looking into the A/C and has addressed this issue to ensure it is an isolated incident. Due to our location there may be outside noise cause from the downtown area, and we do our best to help control the noise. We hope that we can invite you back to the property in the future should your travels bring you back to Tampa.
by A verified traveler
Posted 28 Dec 2024
Limited choice of breakfast. It's quite expensive for parking of $25.00 daily. The toilet and shower sink were clogged during my stay. The air filter is quite dirty. Friendly staff. I gave a three star because of the above issues. Overall, it's a great stay.
Comment from Hotel Management
30 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
Dear Susan, Thank you for your feedback. We are always looking on how to improve our guest experiences. We will are looking to bring more options for breakfast to our guests. Our maintenance team has addressed to clogging issue in the room and will do their best to take preventative actions to ensure this was an isolated incident. Cleanliness has also been brought to housekeeping's attention as well. Thank you for your kind words about the staff.We hope we can invite you back when your travels bring you to Tampa so we can provide the true Residence Inn experience.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future. If you would like to respond with more details about your experience so we can ensure these are isolated incidences that would be much appreciated as well.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 21 Dec 2024
I liked the security, you had to be buzzed in the second door, staff very friendly. I can’t think of anything I didn’t like
Comment from Hotel Management
24 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 Dec 2024
Very good hotel considering the price and the area. Also very convenient parking. We’re staying in this hotel again.
Comment from Hotel Management
17 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from St George Brant
Posted 12 Dec 2024
Good breakfast
Comment from Hotel Management
13 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 10 Dec 2024
The location of the property is perfect for downtown and offer a great breakfast.
What I disliked was the fact that they were repairing/replacing an AC unit in the room directly above us which was very loud and inconvenient for our stay. The repairs also vibrated the windows in our room which caused more noise.
I went down to the front desk and asked if there was anything they could do for us and his response was "ear plugs."
An offer for a different room would of been acceptable if one was offered, but it was not.
Comment from Hotel Management
10 Dec 2024 by Residence Inn Tampa Downtown, Hotel Management
Thank you for choosing to stay with us. We apologize for the inconvenience of the noise during a repair of an A/C unit. When making these repairs we do schedule these during the afternoon in consideration to all our guest to cause as little disturbance as possible. Unfortunately, the hotel did not have any available rooms to transfer too which is why another room could not be offered at the time. Again, we apologize for the inconvenience this had cause you during your stay.
