Ratings based on 646 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Laurel
Posted 21 Nov 2024
Nice clean hotel with friendly staff. The hot breakfast was not anything special but a lot of other options. Secure hotel makes it very safe. Nice pool for kids!
by A verified traveler
Posted 20 Nov 2024
Over all it was a very fantastic experience and a very nice hotel
by A verified traveler
Posted 19 Nov 2024
After check out i realized i had lost my wallet and when i called they were right on top ofit, found my
Wallet and called immediately
Comment from Hotel Management
19 Nov 2024 by SHS St Paul Downtown, Hotel Management
We're happy to hear we could assist with the recovery of your wallet. Thank you for taking the time to share your feedback.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by SHS St Paul Downtown , Hotel Management
Thank you for taking the time to leave a review!
by A verified traveler
Posted 18 Nov 2024
Enjoyed the stay there ;)
Comment from Hotel Management
19 Nov 2024 by SHS St Paul Downtown, Hotel Management
We're glad you enjoyed your stay with us! Thank you for taking the time to share your feedback.
by A verified traveler
Posted 17 Nov 2024
Pool
Comment from Hotel Management
19 Nov 2024 by SHS St Paul Downtown, Hotel Management
Thank you for taking the time to share your feedback. We're glad you had time to use the pool during your stay!
by A verified traveler
Posted 17 Nov 2024
Staff were all really friendly and helpful. Always greeted us upon getting off the elevator. Helped hold our luggage after check out time. Lovely customer service and clean hotel with nice free breakfast. Would stay here again if we’re ever in Minnesota.
Comment from Hotel Management
19 Nov 2024 by SHS St Paul Downtown, Hotel Management
We're are delighted you found our staff hospitable throughout your stay! Thank you for taking the time to share your feedback. We hope to see you again soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by SHS St Paul Downtown, Hotel Management
Thank you for taking the time to leave a review!
by A verified traveler
Posted 12 Nov 2024
I am delighted, excellent 10/10 points, the staff went out of their way and checked us in early, super, very clean, wonderful shower, very very tasty breakfast, if you are in Saint Paul I recommend staying here!!!!!
Comment from Hotel Management
13 Nov 2024 by SHS St Paul Downtown, Hotel Management
Thank you for taking the time to share your feedback. We're delighted to hear our staff was accommodating throughout your stay and that you enjoyed our amenities.
by A verified traveler
Posted 12 Nov 2024
We loved the bathroom in our room. The continental breakfast was really good. The swimming pool was warm and surprisingly not busy.
Comment from Hotel Management
13 Nov 2024 by SHS St Paul Downtown, Hotel Management
We're so glad you enjoyed our spacious bathrooms and complimentary hot breakfast. Thank you for taking the time to share your feedback!
