Ratings based on 583 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Aubrey
Posted 26 Nov 2024
The staff was great especially the valet. Our car was ready and waiting each time. We were able to drive right up with no line. Front desk was prompt to take care of our needs. Room was very dusty but bed super comfy. Pillows a bit hard and not comfy. Liked that hotel was not crowded.
by A verified traveler
Posted 22 Nov 2024
.
Comment from Hotel Management
22 Nov 2024 by Ryan K, Hotel Management
Lynne,Thank you for taking the time to leave us a review!
by A verified traveler
Posted 22 Nov 2024
Great view of the arch and beautiful room!
Comment from Hotel Management
22 Nov 2024 by Ryan K, Hotel Management
Eric,Thank you for the 5/5! We hope to see you again soon!
by A verified traveler
Posted 16 Nov 2024
Thank you for a great stay. Staff was nice and valet was very convenient.
Comment from Hotel Management
18 Nov 2024 by Hotel Management, Hotel Management
Thank you for your kind review! We’re thrilled to hear you had a great stay and that our staff made a positive impression. It’s also wonderful to know you found our valet service convenient. We look forward to welcoming you back for another seamless experience!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Management, Hotel Management
Thank you for your positive review.
by A verified traveler
Posted 12 Nov 2024
Great hotel with super short walk to the St. Louis Arch! The hotel is beautiful and grand. The rooms were clean, large, and seemed newly renovated. The hotel was mostly quiet. There is a parking garage a street over which is used for guests. I would recommend trying to find a cheaper place to park as the hotel charged $38 per day. I thought it was $38 total for our entire stay and was sadly mistaken. If I had known this previously, I would have definitely found somewhere else to park. Overall, the hotel was beautiful in a great location.
Comment from Hotel Management
14 Nov 2024 by Ryan K, Hotel Management
Miranda,Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your stay with us and hope to welcome you back again soon!
by A verified traveler
Posted 8 Nov 2024
Great
Comment from Hotel Management
9 Nov 2024 by Ryan K, Hotel Management
Allen,Thank you for the 5/5! We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 8 Nov 2024
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Comment from Hotel Management
9 Nov 2024 by Ryan K, Hotel Management
Evan,Thanks for the 5/5 rating, we hope to see you again soon.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Ryan K, Hotel Management
Erick,Thank you for the 5/5! We hope to welcome you back again soon.
by A verified traveler
Posted 5 Nov 2024
This hotel was clean, staff were nice and the location is next to the arch. The only thing I didn’t like is that the room did not have a microwave.
Comment from Hotel Management
9 Nov 2024 by Ryan K, Hotel Management
Yer,Thank you for taking the time to leave feedback from a recent stay. We are pleased to hear your comments and hope to welcome you back again in the near future!
