Ratings based on 992 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Convenient
Comment from Hotel Management
27 Nov 2024 by - Management, Hotel Management
We appreciate your business and your feedback. We hope that your next visit exceeded your expectations.
by A verified traveler
Posted 22 Nov 2024
Sad to see this once great hotel going downhill from lack of care. Breakfast was a few biscuits and thin gravy. No eggs, bacon, sausage, juice or anything else they used to have. Coffee tasted like it had been cooked for a week.
Comment from Hotel Management
24 Nov 2024 by - Management, Hotel Management
We apologize for the inconvenience that these issues have caused as we are under new management and owners. We appreciate your feedback as it will help us better serve our guests in the future.
by A verified traveler
Posted 21 Nov 2024
getting off the elevator on the 4th floor the hallway was nasty - why was there a vacuum just placed in the hallway and then left there for at least 3 hours. The property is tired and needs love. the staff at the check in was not helpful and very slow.
Comment from Hotel Management
22 Nov 2024 by General Manager Ellanetta White, Hotel Management
I want to apologize for your experience of the hallway not being up to standard as you know we are under new Managment, and we are doing our best to turn the hotel around.
by A verified traveler
Posted 21 Nov 2024
Breakfast not that much, two items onky
Comment from Hotel Management
22 Nov 2024 by General Manager Ellanetta White, Hotel Management
Thank you for taking time to let us know how to improve our performance as you know we are under new management, and we value you as a guest and we will do our best at your next visit.
by A verified traveler
Posted 20 Nov 2024
I was waiting like half an hour to check in
Comment from Hotel Management
21 Nov 2024 by - Management, Hotel Management
We apologize for the inconvenience as we were experiencing technical difficulties with our system, we hope that everything worked out for you after you were checked in. We appreciate your business and look forward to better serving you in the future.
by A verified traveler
Posted 19 Nov 2024
Air continuously did not work. Had to be switched to 3 different rooms.
Comment from Hotel Management
21 Nov 2024 by - Management, Hotel Management
We apologize for the inconvenience of this situation and hope that everything was taken care of for you. We appreciate your feedback as it helps us to improve our services in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by -Management, Hotel Management
We appreciate your business and your feedback and hope to better serve you in the future.
