Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Everything was perfect
Comment from Hotel Management
7 Nov 2024 by General Manager, Hotel Management
Dear David,Thank you for reviewing your recent stay at DoubleTree by Hilton Hotel Spokane City Center! We are delighted you enjoyed everything about your time with us, and we hope you'll consider returning for another outstanding experience in the future.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Only thing I did not like was having to pay for parking. Otherwise an excellent stay
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Alexandra,Thank you for your feedback! We're delighted you had an excellent stay and appreciate your input regarding parking. We hope to welcome you back to DoubleTree by Hilton Hotel Spokane City Center for another great experience!Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler from Scottsdale
Posted 31 Oct 2024
Location was good. The hotel needs a make over. It is from 1970. There good steak restaurant was horrible. Sat at the bar for 15 mins before someone said something. I ordered a grilled cheese. It came out burnt with fries cold. The homeless situation is bad. I walked out to a restaurant around the corner and had 2 homeless come up asking for money.
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
Dear Jim,Thank you for sharing your feedback about your recent stay. We’re glad you appreciated our location, but we sincerely regret that your experience at our steak restaurant didn't meet your expectations. Your comments regarding the food quality and service are important to us, and we strive to provide a high standard, so we're truly sorry for any mistakes made during your visit. We are actively working on improvements to enhance our guests' experience, including updates to our guest rooms. Your concerns empower us to continually improve on our hospitality. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 31 Oct 2024
Showing it’s age
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Carryanne,Thank you for your feedback. We are excited to share that a major renovation is planned in the near future. We are continuously working on updating our property to enhance guest experiences. It was a pleasure having you here, and we hope to have the opportunity to impress you with our improvements on your next visit.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 31 Oct 2024
Great location for exploring
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Robert,Thank you for your review! It's great that our convenient location was perfect for your stay. We hope to welcome you back to DoubleTree by Hilton Hotel Spokane City Center soon for another terrific stay, so please feel free to return anytime.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 27 Oct 2024
The Front Desk staff was friendly and helpful - and the warm cookies are a nice touch! Room was wonderful, and we had a beautiful view of the river and park. Parking was very convenient. Our stay at the Doubletree made our 39th wedding very special. Thank you so much!
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Christy,We are honored that you chose to celebrate your anniversary at DoubleTree by Hilton Hotel Spokane City Center, and grateful for this highly favorable review. It is most rewarding to serve as the setting for special moments like this, and we are delighted you found the beautiful view from your room to suit your celebration so well. We are also pleased to know you experienced exceptional hospitality, and we wish you many more years of wedded happiness! We hope you will return the next time you require accommodations in Spokane.Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 26 Oct 2024
The staff were extremely friendly and helpful. They hand out delusions cookies to you when you check in. I wish I knew about the parking fee of $25 ahead and of time plus there really aren't any of their parking options. Cooling system was a bit loud, so we shut it off. I would still recommend and stay here again.
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Crystal,Thank you for the positive feedback and kind review of your recent stay. We appreciate you mentioning our helpful and friendly staff and are glad to hear that you enjoyed the cookies. We apologize that you were unaware of the parking charge and hope that it didn't cause an inconvenience. For your convenience, our parking fee and all other related fees are listed on Expedia under "Important Information." It would be our pleasure to welcome you back again in the future. Sincerely,Dean FeldmeierGeneral Manager
by A verified traveler
Posted 21 Oct 2024
Will be choosing this as my next get away again.
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Sandra,We're delighted by your outstanding review of DoubleTree by Hilton Hotel Spokane City Center, and we look forward to your return!Sincerely,Dean FeldmeierGeneral Manager
