Ratings based on 971 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
1
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 18 Nov 2024
Polite and helpful staff. Very clean room.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 17 Nov 2024
No
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 17 Nov 2024
Very good if you don’t need any frills. Smells a little too much like bleach in the common areas but at least it’s clean! Very convenient for bar hopping and shopping.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 14 Nov 2024
The room was very clean and very nice.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 11 Nov 2024
Lucky we fit in underground… barely
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
by A verified traveler
Posted 9 Nov 2024
Felt a bit unsafe. Had to walk by a few scary looking street people
Heater would not work..told the desk, said he would come look at it..never did. There was no 24 hour coffee like it said. Maid left a used wash cloth hanging on the shower curtain rod. Other then that room was clean.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
14 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
