Ratings based on 134 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 20 Jul 2024 on Hotels
by A verified traveler
Posted 9 May 2024
Need to keep the lid closed on the hot food to keep it warm
by A verified traveler
Posted 30 Jan 2024
Pretty much basics, bathroom was not okay. Charged me US$3 for accidentally breaking a tea cup :(
by A verified traveler
Posted 12 Dec 2023 on Hotels
by A verified traveler
Posted 19 Jun 2023
The hotel is very dated. It lacks modern amenities and looks far more charming in photos than in person. Noise pollution is a HUGE issue here. Music will pretty much blast loudly almost 24/7 with the cleaning crew and pool users causing the remaining portions of noise. There are no elevators, the restaurant and bars no longer operate. Staff is mediocre at best. Telephones unplugged. No microwave and a fridge that hardly works. This place is only good for convenience of its location to pub street but that’s also its major downfall and source of the bass pounding music. The moment you step outside you will be solicited endlessly. Also the “airport shuttle” is actually just a small tuk tuk. Rooms are dark and we had to immediately change rooms due to electrical issues and the power failing at our room. If this place was free, I still would not return.
by A verified traveler
Great staff and location
Posted 25 Jan 2023 on HotelsI have stayed here many times over the last 10 years and it is always fantastic. It is much better than the price would indicate. Of course it is older than the newer properties but it is quiet, clean, and the staff is so friendly and so helpful. They make you feel like family. The location is great and even though it is close to pub Street, there is very little noise as long as you’re not in the very front rooms. I am from USA and I find this hotel to be every bit as nice as your average Courtyard by Marriott, or Best Western hotel.
by A verified traveler
Mega Noisy
Posted 22 Jan 2023 on HotelsIf you value your sleep whilst open holiday avoid this hotel at all costs Avoid any hotel within 1km of pub street if you want to sleep TBH. Reaksmey is basic but nothing to terrible for the price. Could be cleaner, could be better service but it’s what it is, dirt cheap. If you want to party all night and sleep all day maybe it would be tolerable.
by A verified traveler
Economical yet clean, friendly, convenient
Posted 15 Feb 2022 on HotelsI was impressed, upon check-in, that I was offered an alternative room, to move to a room toward the rear of the building, to avoid all-night noise from nearby Pub Street.
I love the convenience of the location. Cleanliness was great. Staff were friendly and accommodating. I will book here again when I return to Siem Reap.
by A verified traveler
Posted 28 Feb 2020 on Hotels
The hotel is close enough to walking street but our room was very quiet. I think they had an issue with roaches in the bathroom drain in our room and I had to bug spray. Lovely hotel and pool. Reception staff were ok
