Ratings based on 789 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 18 Nov 2024
Great spot all-around. The staff was lovely and very helpful. Rooms are large and very clean. Onsite restaurant is good - recommend the breakfast. Didn’t get a change to enjoy the pool but it also looked well maintained. Close to several good restaurants and massage spas.
Comment from Hotel Management
22 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Corinne, Thank you so much for sharing your feedback while staying at Central Suite Residence. We are extremely delighted to hear that our teams provide the highest level of service. Thank you again for your loyalty to our hotel and we are personally looking forward to welcoming you back home again in the near future. Yours Sincerely,
by A verified traveler
Posted 11 Nov 2024
Location was good. Staff was friendly and worked hard to make sure that everything was satisfactory. Dining area is open so no air conditioning. Could get warm at times. Bed was comfortable.
Comment from Hotel Management
17 Nov 2024 by Central Suite Residence Team, Hotel Management
Dear Patricia, Thank you for choosing to stay with us on your most recent visit in Cambodia, and we would like to appreciate your constructive comments and thank you so much for highlighting the signature services and facilities offered by Central Suite Residence.On behalf of Management, We really apologize for the aspects of your experiences that fell short of expectations and we are committed to turning your comments in to actions for improvement of our services.One again, please accept our apologies and we sincerely hope that in spite of this inconvenience, we will have the opportunity to welcoming you back in the near future so that we can remedy the poor impression created on this occasion.Thank you very much for your comments and hope that you will provide us any opportunity to serve you once again.Yours Sincerely,
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Yumiko, Thank you so much for sharing your kind feedback. My team and I are feeling extremely contented to deliver the highest level of service and thank you so much for highlighting the signature services and facilities. We are glad for the recommendation and we are always looking forward to welcome you back again. Wish you a wonderful day! Yours Sincerely,
by A verified traveler
Posted 9 Nov 2024
The location was spectacular!! Staff extremely friendly and hotel very clean. Food at hotel was also great!
Comment from Hotel Management
10 Nov 2024 by Central Suite Residence Team, Hotel Management
Dear Melissa, Thank you so much for your valuable time sharing your comment. We always warmly welcome to all guests traveling to Angkor Wat, Cambodia with our local hostility to make customers feel at home and happy during the trip in Siem Reap. We have been through all your feedback and thank you for your information. Our team will look into this. We are looking forward to welcome you back again. We wish you have a wonderful day.Kind regards,
by A verified traveler
Posted 9 Nov 2024
Noisy if facing Pub Street - staff and hotel facilities are 5*
Comment from Hotel Management
10 Nov 2024 by Sokha Soch General Manager, Hotel Management
Dear Guy, Thank you for choosing to stay with us on your most recent visit in Cambodia, and we would like to appreciate your constructive comments and thank you so much for highlighting the signature services and facilities offered by Central Suite Residence.On behalf of Management, We really apologize for the aspects of your experiences that fell short of expectations and we are committed to turning your comments in to actions for improvement of our services.One again, please accept our apologies and we sincerely hope that in spite of this inconvenience, we will have the opportunity to welcoming you back in the near future so that we can remedy the poor impression created on this occasion.Thank you very much for your comments and hope that you will provide us any opportunity to serve you once again.Yours Sincerely,
by A verified traveler
Posted 5 Nov 2024
The hotel is distinguished by its meticulous attention to detail in every aspect, from the immaculate rooms to the restaurant's delicious breakfast buffet and the harmonious blend of modern and classic decor.
The friendly staffs went above and beyond to ensure that our stay was comfortable and enjoyable, always ready to assist with any request we had.
The location of the hotel was also perfect, with easy access to local attractions and transportation options. We were able to explore the city with ease and return to our cozy room at the end of each day.
Overall, I cannot speak highly enough of this hotel and the experience it provided. If you are looking for a top-notch accommodation with exceptional service and amenities, look no further than this gem.
I will definitely be returning in the future!
Comment from Hotel Management
7 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Mr. Vibol, Greeting from Central Suite Residence! First of all, thank you so much for having a wonderful stay with us while traveling to Siem Reap. That's very kind of you to appreciate our service staff provided by Central Suite Residence team. My team and I are feeling extremely contented to deliver the highest level of service and thank you so much for highlighting the signature services and facilities. We wish you a wonderful day and our team looking forward to welcoming you again in the near future .Yours Sincerely,
by A verified traveler from Little Mountain
Posted 5 Nov 2024
The proximity to the centre and good food is second to none. The staff are incredibly hospitable and made our experience very memorable!
Comment from Hotel Management
7 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Joshua, Thank you so much for sharing your kind feedback. My team and I are feeling extremely contented to deliver the highest level of service and thank you so much for highlighting the signature services and facilities. We are glad for the recommendation and we are always looking forward to welcome you back again. Wish you a wonderful day! Yours Sincerely,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Yasmin, Thank you so much for sharing your feedback while staying at Central Suite Residence. We are extremely delighted to hear that our teams provide the highest level of service. Thank you again for your loyalty to our hotel and we are personally looking forward to welcoming you back home again in the near future. Yours Sincerely,
by A verified traveler
Posted 1 Nov 2024
The staff at this property are excellent. Beautiful rooms and great breakfast selection.
Comment from Hotel Management
1 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Alkarim, Greeting from Central Suite Residence! First of all, thank you so much for having a wonderful stay with us while traveling to Siem Reap. That's very kind of you to appreciate our service staff provided by Central Suite Residence team. My team and I are feeling extremely contented to deliver the highest level of service and thank you so much for highlighting the signature services and facilities. We wish you a wonderful day and our team looking forward to welcoming you again in the near future.Yours Sincerely,
by A verified traveler
Posted 31 Oct 2024
The staff was excellent
Comment from Hotel Management
1 Nov 2024 by Central Suite Residence Teams, Hotel Management
Dear Azaan, Thank you so much for sharing your feedback while staying at Central Suite Residence. We are extremely delighted to hear that our teams provide the highest level of service. Thank you again for your loyalty to our hotel and we are personally looking forward to welcoming you back home again in the near future. Yours Sincerely,
