Ratings based on 517 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Excellent stay
5 out of 5
by A verified traveler

Posted 31 Oct 2024
I was quite surprised with this hotel, very convenient and very clean. I will definitely stay here again. Breakfast was delicious, but they didn't have mangu. The only thing that I was not happy about is the front desk people/housekeeping. The room was NOT ready when i arrived and I have to wait 45 mins (NOT GOOD).
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Everything is closed to the property and breakfast is excellent
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Beautiful property , safe, and clean . The breakfast staff is amazing. We love Juan and Johan. They were helpful and attentive.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
The staff was supremely friendly and the service in general was excellent. Highly recommend.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Family was very comfy with suite layout of room and modern, clean facilities. Staff was very helpful and responsive. Great location - the hotel is located right across from a luxury mall.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Unparalleled customer service!
4 out of 5
by A verified traveler from Caguas

Posted 18 Oct 2024
Df
5 out of 5
by A verified traveler from SAN JOSE

Posted 12 Oct 2024
I liked the area. The hotel is conveniently located for business.