Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Valet parking was way too expensive at 65.00 per night. Resort fee of $50 was also too expense for a hotel with no hot tub and 1 working elevator.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Chris, Hotel Management
Michael, we are so pleased to know you had a pleasant stay and look forward to hosting you again someday. Thank you, Your friends at The Pierside.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Chris, Hotel Management
Linda, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team
by A verified traveler
Posted 14 Nov 2024
Really lovely hotel with easy walking along the beach. Funky, very clean, lovely staff. Will definitely be back!
Comment from Hotel Management
14 Nov 2024 by Chris, Hotel Management
Tim, we appreciate your kind rating and wonderful comments. It was our pleasure to have hosted you in Santa Monica, and we hope to have the opportunity to welcome you back soon. Thank you for choosing us as your destination. Your friends at The Pierside
by A verified traveler
Posted 13 Nov 2024
Friendly staff, great restaurant with excellent staff as well, great location.
Comment from Hotel Management
14 Nov 2024 by Chris, Hotel Management
Amy, it was our pleasure hosting you in Santa Monica, and we're glad to know our prime location, restaurant, and overall hospitality left a great impression. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside
by A verified traveler from Henderson
Posted 11 Nov 2024
place is clean. staff are very nice
Comment from Hotel Management
14 Nov 2024 by Chris, Hotel Management
Hi Jaquelyn. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Chris, Hotel Management
Thank you, Anneliese. We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area. Warm regards. Your friends at The Pierside
by A verified traveler
Posted 8 Nov 2024
This is a nice boutique property and a nice location. Steps to the Santa Monica pier, shopping and dining!
Would recommend this hotel!
Comment from Hotel Management
10 Nov 2024 by Chris, Hotel Management
Mandy, we are so pleased to know you had a pleasant stay and enjoyed all the amenities our location offers. We look forward to hosting you again someday. Thank you, Your friends at The Pierside.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Chris, Hotel Management
Michael, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team
by A verified traveler
Posted 7 Nov 2024
Overall nice stay and in a great location. Definitely a good choice to be in the middle of it all In Santa Monica. The rooms were big and had nice living area inside them. however .. Charged to check in early which is pretty unheard of. The bathroom light was flickering and so dim the entire stay. We chatted with the front desk and they said it would be fixed but was not. No shampoo, conditioner or body wash were in the shower when we brought it up the body wash wasn’t restocked.
Comment from Hotel Management
10 Nov 2024 by Chris, Hotel Management
Victorianna, we appreciate your compliments on our location and rooms. We apologize if the items you mentioned weren't taken care of promptly. We'll make sure that is not an issue moving forward. Hopefully you join us again someday for what we're confident will be an excellent stay in every way! Warm regards,Your friends at The Pierside.
