Ratings based on 972 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave a review. Please come back and visit us again soon.
by A verified traveler
Posted 28 Nov 2024
Great service and staff, especially Ramon, who was especially helpful and attentive. Great pool and hot tub and lovely rooms. The only issue was the construction - which was noisy. The noise and construction workers caused limited access to the pool area and made hanging around our room / pool area less than desirable during the day.
Comment from Hotel Management
11 Dec 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave a review. Please come back and visit us again soon.
by A verified traveler
Posted 25 Nov 2024
1st it took over 15minutes for my luggage to be brought up. & The man who brought it up did not offer to show me the ins & outs of my room. That there was a luggage rack in the closet , the lights, the front door, the sliding glass door, " the qr code that allows me to order from a menu, the snacks & mini bar were
not re stocked. Also im old & I want the old fashioned menu. Because I did not have that I did not order food. & last but not least I called the front desk around 646AM & asked to have someone please come up to my room to help me with luggage etc. ( I carried 1 suitcase, a duffle bag & 2 coats by myself- exhausting!
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 17 Nov 2024
Fun time
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 16 Nov 2024
Great location. V nice staff However hotel is very tired. Whole hotel requires Reno’s including all public spaces and rooms. The beds aged and the flooring in our room was worn out. As soon as it has a facelift I would recommend it as the location is excellent.
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
by A verified traveler
Posted 14 Nov 2024
Amazing!
Comment from Hotel Management
27 Nov 2024 by Jesse, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a review!
