Ratings based on 629 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Atlanta

Posted 19 Nov 2024
This was the best hostel for this price I have ever seen! Especially considering that it is so close to the beach and pier. The last hostel I went to at this price was basically a homeless shelter.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
love the atmosphere and breakfast is great
2 out of 5
by A verified traveler

Posted 13 Nov 2024
Didn’t like that I paid the same price or more for the same bed without ever getting a new towel or new sheets. The rooms are hot and you’re not supposed to open the door. No curtains for the bed, so limited privacy. The laundry machines only take quarters so be prepared to use the atm then break a 20 into 5s at the front desk then break that 5 into 20 quarters for your laundry. Great spot if you like being treated like a middle schooler at summer camp. No drinking even in your own single room which the price was $200 for one night. Also, don’t drink on the street because it’s illegal. If you’re at this place make sure you only drink the massively over priced alcohol at the bars. 👍💯 Also, I hope you like sarcastic, nosy management and janitors! Thanks for the blanket, hope it wasn’t too much of an inconvenience.😉
Comment from Hotel Management
13 Nov 2024 by HI Santa Monica, Hotel Management
Thanks for the review, John. You bring up some good points here. We are working on getting beds with curtains and that should be an upgrade we are making within the next year or so. We do offer coin operated laundry facilities and free soap and are happy to break big bills for folks at reception. Security is important to us, so we don't allow folks to prop open dorm room doors and allow for folks without a keycard to enter. Our HVAC system can be a little finicky, but we are happy to adjust it for folks if they inquire at reception. The same goes for linens changes and new towels, which we are happy to accommodate upon request. Seems like maybe there is some confusion there though, as you mentioned that you got a blanket from us? We are also admittedly a dry hostel and are quite explicit about that in all of our communications, postings and at check-in. Not sure what to tell you about drinking out on the street, as that is not our jurisdiction. Finally, calling us names like sarcastic and nosy isn't very nice and we don't appreciate that very much. Hope you have safe travels in the future.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Friendly check-in staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2024
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Best place to visite Venice - LA and California Breakfast is perfect to start the day
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Bathrooms were very clean and the room was very comfortable!
5 out of 5
by A verified traveler

Posted 21 Oct 2024
pretty clean