Ratings based on 1,004 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Great room in a great location
Comment from Hotel Management
28 Sep 2024 by vsf, Hotel Management
Thank you for your fantastic review, Jack! We’re delighted to hear you enjoyed your room and the location. Your feedback will be shared with our team. We look forward to welcoming you back soon!
by A verified traveler from Memphis
Posted 26 Sep 2024
These were old buildings that were pretty well kept up. Our room had a lot of space, plus a huge deck. Surfaces were clean but all in all this space was filled with dusty fabrics and upholstery. We had a restless night due to coughing and sneezing from allergies. The coffee maker didn't work. We had to split one small bar of soap between the sink and the shower. There were two of us but there were only three pillows on the bed. There was no black tea at the breakfast, although the fruit was good. We were in Santa Fe to attend a concert at the Lensic, so this hotel was handy for that and close to restaurants. Our stay at this hotel was pretty good in some areas but very bad in others. They could do better.
Comment from Hotel Management
26 Sep 2024 by Vanessie front desk, Hotel Management
Thank you for your feedback, John. We're glad to hear you enjoyed the spaciousness of your room and its convenient location for your concert. However, we’re truly sorry to learn about the issues you experienced during your stay.If you had let us know about the allergies, coffee maker, or any other needs, we would have gladly provided assistance to ensure you had a more comfortable experience. We strive to make every guest's stay enjoyable and appreciate your suggestions for improvement. We hope to have the opportunity to welcome you back and provide a better experience in the future. Safe travels!
by A verified traveler
Posted 25 Sep 2024
Beautiful, spacious rooms. Friendly, informative staff.
Dog friendly. Great part of town. Highly recommend
Comment from Hotel Management
26 Sep 2024 by vanessie front desk, Hotel Management
Thank you so much for the fantastic review, Martha! We're delighted to hear that you enjoyed our spacious rooms and found our staff friendly and helpful. It’s wonderful to know you appreciated our dog-friendly policy and the great location. Your recommendation means a lot to us! We hope to see you and your furry friend again soon!
by A verified traveler
Posted 22 Sep 2024
Great property and great location!
Comment from Hotel Management
24 Sep 2024 by Vanessie front desk, Hotel Management
Thank you so much for your wonderful review, Sharon! We’re thrilled to hear you loved the property and its location. Your feedback means a lot to us and will be shared with our team to keep the positive momentum going. We hope to see you again soon!
by A verified traveler
Posted 19 Sep 2024
Very clean. Amenities abound. 5 min walk to Plaza
This will be my place to stay any time I go to SF
Comment from Hotel Management
20 Sep 2024 by Vanessie in Santa Fe, Hotel Management
Thank you for your wonderful review, David! We're thrilled you found everything clean and enjoyed our amenities. Being just a 5-minute walk to the Plaza makes it even better! We can’t wait to welcome you back to Santa Fe on your next visit!
by A verified traveler
Posted 17 Sep 2024
Beautiful - autentic
Comment from Hotel Management
17 Sep 2024 by VANESSIE IN SANTA FE., Hotel Management
Dear Terry,Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you found Hotel Vanessie beautiful and authentic. Your positive feedback truly brightens our day.We’re delighted that our charm and character made an impression on you. We look forward to welcoming you back and providing another exceptional stay.Best regards,
by A verified traveler
Posted 17 Sep 2024
Property needs upgrades to bathrooms and blackout shades to rooms
Comment from Hotel Management
17 Sep 2024 by FRONT DESK AT VANESSIE IN SANTA FE, Hotel Management
Dear Ruben,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed your stay at Hotel Vanessie. We appreciate your comments about the bathrooms and blackout shades, and we’re taking your suggestions seriously.We’re committed to improving our facilities, and your input helps us identify areas where we can enhance our guests’ experience. We’ll certainly consider upgrades to ensure that our rooms meet the high standards we strive for.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
14 Sep 2024 by VSF, Hotel Management
Thank you for the 5-star review, Ricardo! We’re delighted to hear you had a great experience with us. We hope to see you again soon at Vanessie in Santa Fe!
by A verified traveler
Posted 13 Sep 2024
This beautiful, small hotel was very quiet and offered wonderful ambiance. It’s also very close to the plaza.
Comment from Hotel Management
13 Sep 2024 by Vanessie In Santa Fe, Hotel Management
Hi Steve,Thank you for the fantastic 5-star review! We're delighted to hear that you enjoyed the quiet ambiance of our hotel and appreciated its proximity to the plaza. Your kind words mean a lot to us.We'll be sure to share your feedback with the entire team. We look forward to welcoming you back on your next visit!Best regards,
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Vanessie In Santa Fe, Hotel Management
Thank you, Lea, for the 5-star rating! We’re so glad you enjoyed your stay. We look forward to welcoming you back to Vanessie in Santa Fe soon!
