Ratings based on 121 Verified Reviews

4.9 out of 5
5.0 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Wonderful staff!
5 out of 5
by A verified traveler

Posted 25 Nov 2024
We loved our stay at this hotel!! There are so many people to thank who made this such a memorable time. Isaac, Natasha and the wonderful property manager, Jenna, to name a few. It was in a great location, our room was beautiful. I loved the wonderful robe that was supplied. We had a couple of problems, but the attention of t he staff to address these was extraordinary. We will definitely be recommending this hotel!
Comment from Hotel Management
25 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Peter, thank you for staying at InterContinental San Antonio Riverwalk. We appreciate your kind and positive words about our staff, warm hospitality and great location! We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
3 out of 5
by A verified traveler from Florence

Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Rajesh, thank you for staying at InterContinental San Antonio Riverwalk. We appreciate your kind words about our staff and your perfect stay. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great staff
Comment from Hotel Management
19 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Elvia, thank you for staying at InterContinental San Antonio Riverwalk. We appreciate your kind words about our friendly staff and our beautiful hotel. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Quite, nice, safe
Comment from Hotel Management
19 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Hassan, thank you for staying at InterContinental San Antonio Riverwalk. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
The only reason I didn’t put 5 star it’s because the parking is to expensive and the rooms don’t have mini fridge for personal use The hotel is beautiful
Comment from Hotel Management
19 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Laura, thank you for staying at InterContinental San Antonio Riverwalk. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Great coffee in the lobby and a comfortable room.
Comment from Hotel Management
19 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Andrew, thank you for staying at InterContinental San Antonio Riverwalk. We appreciate your kind words about the great coffee in our lobby and our comfortable rooms. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
The property was clean and beautifull! The staff very friendly and accomodating! The room was lovely and the beds were so comfortable comfortable
Comment from Hotel Management
19 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Carolyn, thank you for staying at InterContinental San Antonio Riverwalk. We appreciate your kind words about our friendly staff and our beautiful hotel. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Lupe Villarreal,Executive Administrative Assistant, Hotel Management
Hello Ruben, thank you for staying at InterContinental San Antonio Riverwalk. We are delighted to hear you enjoyed your stay and look forward to welcoming you again on your next trip.