Ratings based on 983 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Penitas

Posted 22 Nov 2024
Everything
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Springhill Suites had great staff who were friendly and helpful. Unfortunately coffee in the lobby was only at breakfast. There also seemed to be problem with one of the elevators. Great place overall, only a couple of blocks to the Alamo.
Comment from Hotel Management
21 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
N/A
Comment from Hotel Management
21 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Close to the Riverwalk
Comment from Hotel Management
18 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
5 out of 5
by A verified traveler from HOUSTON

Posted 10 Nov 2024
Hihihi
Comment from Hotel Management
18 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
.
Comment from Hotel Management
18 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Overall the stay was great, my only concern is the parking, we are already paying enough for the stay, parking should be included and easy. I had to wait 15 mins outside the driveway waiting on someone from valet, I looked inside and the front desk people are just looking at me like I was lost or crazy. finally I got off my vehicle and went inside to ask for valet and when I believe a valet a representative should be asking instead of us having to look for them.
Comment from Hotel Management
8 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Friendly reception
Comment from Hotel Management
8 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Convenient location, great staff.
Comment from Hotel Management
8 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by John C, Hotel Management
Thank you for staying with us. We look forward to seeing you in the future.