Ratings based on 2,429 Verified Reviews

4.4 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Dallas

Posted 21 Nov 2024
Grocery store right across the street, and many attractions within walking distance. Also very quick and easy access from I-35.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Ok
Comment from Hotel Management
20 Nov 2024 by rc, Hotel Management
We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Convenient HEB next door, free parking, large rooms, clean and very friendly staff
Comment from Hotel Management
20 Nov 2024 by rc, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Very well located place within walking distance of everything for tourists, very nice hotel, room and clean, on the other hand a smell of mold emanates from A / C that we had to close it and open the window so the maintenance is poorly done ... and the wait for the elevator is very long
Comment from Hotel Management
20 Nov 2024 by rc, Hotel Management
We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Nice place to stay when visiting San Antonio downtown..
Comment from Hotel Management
20 Nov 2024 by rc, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
5 out of 5
by A verified traveler

Posted 18 Nov 2024
like
Comment from Hotel Management
20 Nov 2024 by rc, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Property staff i.e. reception was fantastic and exemplified what customer service should look like.
Comment from Hotel Management
20 Nov 2024 by rc, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
5 out of 5
by A verified traveler

Posted 18 Nov 2024
This property was amazing. The people were so helpful, and nice. My room was spacious and the beds were really comfortable.
Comment from Hotel Management
18 Nov 2024 by rc, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Room had a horrible smell..would not stay again.
Comment from Hotel Management
18 Nov 2024 by rc, Hotel Management
Thank you for your honest remarks, which we will share with our staff. We hope to be welcoming you back soon. Sincerely,General Manager