Ratings based on 1,521 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
The hotel was super nice and made me feel like I was living the luxury life without spending the money
Comment from Hotel Management
26 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
by A verified traveler
Posted 24 Jun 2024
Ac was not adjustable
Comment from Hotel Management
24 Jun 2024 by Will P, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize that we were unable to consistently deliver every aspect of the Hyatt Regency San Antonio Riverwalk experience we pride ourselves on. We greatly value your business and offer a personal apology for your less-than-perfect stay. We do hope you'll consider giving us another opportunity to exceed your expectations in the future.
by A verified traveler
Posted 23 Jun 2024
Had a good time, the location of the resort is perfect.
Comment from Hotel Management
24 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
by A verified traveler
Posted 19 Jun 2024
My husband, son and I had a wonderful time. The hotel is beautiful and you can’t beat the location, right on the river walk. Walking distance to the Alamo. It was just wonderful, will definitely recommend to all my family and friends who visit San Antonio.
Comment from Hotel Management
20 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
by A verified traveler from Alice
Posted 18 Jun 2024
The elevators took long and the one going to the river level was not working at times.
Comment from Hotel Management
18 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
by A verified traveler
Posted 15 Jun 2024
A very busy busy busy property
Comment from Hotel Management
17 Jun 2024 by Will P, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize that we were unable to consistently deliver every aspect of the Hyatt Regency San Antonio Riverwalk experience we pride ourselves on. We greatly value your business and offer a personal apology for your less-than-perfect stay. We do hope you'll consider giving us another opportunity to exceed your expectations in the future.
by A verified traveler from Leander
Posted 14 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Will P, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize that we were unable to consistently deliver every aspect of the Hyatt Regency San Antonio Riverwalk experience we pride ourselves on. We greatly value your business and offer a personal apology for your less-than-perfect stay. We do hope you'll consider giving us another opportunity to exceed your expectations in the future.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
by A verified traveler
Posted 10 Jun 2024
Great!!
Comment from Hotel Management
11 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
by A verified traveler
Posted 10 Jun 2024
Kind staff, clean well kept property. Kids were given popsicles at checkin!
Comment from Hotel Management
10 Jun 2024 by Will P, Hotel Management
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
