Ratings based on 969 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Great location close to the Alamo and the River walk
by A verified traveler from Big Spring
Posted 25 Nov 2024
Hotel stay was excellent everyone was professional and helpful. Everything outside was trashy and too many beggars.
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
What a thrill to hear that your experience with us at the Hilton Garden Inn San Antonio Downtown surpassed expectations, Christopher! We truly appreciate your high rating. Please think of us when planning your next getaway!
by A verified traveler
Posted 24 Nov 2024
Definitely recommend. Staff will text you and suggest places nearby tailored to what you're looking for
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
Recommendations from guests are a great way for travelers to learn about us and experience five-star getaways, Houston, and we appreciate your wonderful review of the Hilton Garden Inn San Antonio Downtown! Our team loves ensuring a memorable visit. Please make plans to return soon!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for your five-stars. We look forward to your return and hope it's soon!
by A verified traveler
Posted 23 Nov 2024
Very clean and convenient to everything. Would stay again
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
At the Hilton Garden Inn San Antonio Downtown, cleanliness is very important to us and we're so glad you noticed! Thank you for giving us your top rating, Joya. We look forward to serving you again soon!
by A verified traveler
Posted 22 Nov 2024
Excellent service
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
Oliver, our team is dedicated to caring for our guests! We can't wait to share your lovely remark with them. Please make plans to relax with us again soon at the Hilton Garden Inn San Antonio Downtown!
by A verified traveler
Posted 22 Nov 2024
Great service
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
Our team will appreciate your compliment, Joseph! Thank you for staying with us at the Hilton Garden Inn San Antonio Downtown. We hope your plans bring you back soon!
by A verified traveler
Posted 20 Nov 2024
Parking was $40 a day! Our bathroom was dirty.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for staying at the Hilton Garden Inn San Antonio Downtown, Ronneshia, and for sharing your feedback. Had our team been made aware of your concern, we would have made every effort to resolve this issue or provide accommodations that better met your needs. You will find our parking rates comparable to similar lots in the area, but we regret if our charge took you by surprise. We hope to have a chance in the future to change your impression of us.
by A verified traveler
Posted 20 Nov 2024
Great location near Riverwalk. Friendly and attentive staff. Good breakfast buffet. A little older but rooms have been updated.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
We love hearing that you enjoyed your experience with us at the Hilton Garden Inn San Antonio Downtown, Sherri! Thank you for mentioning our fantastic setting, caring team, and delicious breakfast. Please visit us again soon!
by A verified traveler
Posted 18 Nov 2024
Great location
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
We're happy to hear that our convenient setting, just steps from the Alamo, San Antonio River Walk, restaurants, and shopping, enhanced your visit! Thank you for staying at the Hilton Garden Inn San Antonio Downtown. It would be our pleasure to welcome you back soon!
