Ratings based on 1,109 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
I liked the location and the staff was extremely nice and helpful. I did not like the price of parking but it was a very nice experience.
Comment from Hotel Management
27 Nov 2024 by GM , Hotel Management
Dear Linda Rene, I’m so glad you enjoyed our location and found our staff extremely nice and helpful! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Fettah Aydin, GM
by A verified traveler
Posted 25 Nov 2024
Great stay
Comment from Hotel Management
25 Nov 2024 by GM , Hotel Management
Dear Tristen Blaz, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Fettah Aydin, GM
by A verified traveler
Posted 24 Nov 2024
Wonderful stay with only one exception. Great location, nice staff, easy walking distance to everything. HORRIBLE BEDS!
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear kristen, Thank you very much for your support and for sharing your review with us. We appreciate all feedback as it helps us to identify our strengths and weaknesses. I'm sorry to hear that our beds didn't meet your expectations and had a negative impact on your experience. We would like to apologize for any inconvenience caused and hope to have the opportunity to serve you better in the future. Sincerely, Fettah Aydin, GM
by A verified traveler
Posted 24 Nov 2024
It’s a good place to stay if you’re just sleeping there. The bed was uncomfortable and the heater kept on making weird noises but overall it was okay but the customer service was amazing
Comment from Hotel Management
25 Nov 2024 by GM , Hotel Management
Dear Megan, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Fettah Aydin, GM
by A verified traveler from Oxnard
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear TAJINDER, We're truly sorry your experience didn't meet expectations. Your feedback means a lot, and we're committed to making things right on your next visit. Thank you for sharing your thoughts. Sincerely, Fettah Aydin, GM
by A verified traveler
Posted 22 Nov 2024
My room is right beside the mall and the window of the room is not great for soundproofing. I was awakened a few times by the music played by the mall.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear I-Le, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Fettah Aydin, GM
by A verified traveler from Hollister
Posted 19 Nov 2024
Breakfast was perfect. Staff there made it even better
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Darlene, Our breakfast has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience, and we are thrilled we exceeded your expectations. We appreciate you staying at our hotel. Please come see us again soon! Best, Fettah Aydin, GM
by A verified traveler
Posted 15 Nov 2024
Great spot between Old Sac and K street.
Plenty of good food and drink plus right by the Arena. Go Kings
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Dear kevin, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Fettah Aydin, GM
by A verified traveler
Posted 13 Nov 2024
Clean and comfortable
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Janet, We're delighted to have provided you with a clean and comfortable experience during your stay. We're grateful that you chose our hotel and look forward to welcoming you back soon. Thank you for your positive review. Best, Fettah Aydin, GM
by A verified traveler
Posted 11 Nov 2024
Nice Holiday Inn perfect for what I needed it for
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Shane, Whenever guests use the word "perfect" regarding their stay at our Holiday Inn, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Fettah Aydin, GM
