Ratings based on 1,106 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oxnard
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear TAJINDER, We're truly sorry your experience didn't meet expectations. Your feedback means a lot, and we're committed to making things right on your next visit. Thank you for sharing your thoughts. Sincerely, Fettah Aydin, GM
by A verified traveler
Posted 22 Nov 2024
My room is right beside the mall and the window of the room is not great for soundproofing. I was awakened a few times by the music played by the mall.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear I-Le, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Fettah Aydin, GM
by A verified traveler from Hollister
Posted 19 Nov 2024
Breakfast was perfect. Staff there made it even better
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Darlene, Our breakfast has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience, and we are thrilled we exceeded your expectations. We appreciate you staying at our hotel. Please come see us again soon! Best, Fettah Aydin, GM
by A verified traveler
Posted 15 Nov 2024
Great spot between Old Sac and K street.
Plenty of good food and drink plus right by the Arena. Go Kings
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Dear kevin, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Fettah Aydin, GM
by A verified traveler
Posted 13 Nov 2024
Clean and comfortable
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Janet, We're delighted to have provided you with a clean and comfortable experience during your stay. We're grateful that you chose our hotel and look forward to welcoming you back soon. Thank you for your positive review. Best, Fettah Aydin, GM
by A verified traveler
Posted 11 Nov 2024
Nice Holiday Inn perfect for what I needed it for
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Shane, Whenever guests use the word "perfect" regarding their stay at our Holiday Inn, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Fettah Aydin, GM
by A verified traveler
Posted 11 Nov 2024
We loved being able to walk to old town sac and enjoyed the quiet room too.
Comment from Hotel Management
11 Nov 2024 by GM , Hotel Management
Dear Laurel, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our great location and quiet rooms. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Fettah Aydin, GM
by A verified traveler
Posted 11 Nov 2024
The property is convenient if you are going to a King’s game (arena is right next door) or if you want to explore the old town area. But, other than that, there is nothing special about this property.
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Michael, Thank you for your kind review and for noting our convenient location. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Fettah Aydin, GM
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM , Hotel Management
Dear VACHE, Thank you for your time in sharing your kind review and please visit us again. Best, Fettah Aydin, GM
by A verified traveler
Posted 7 Nov 2024
The front desk staff was amazing I wish I had got their names. The woman in the day time was really nice at check in and the woman at night when we came in late from a concert was very helpful. She gave us waters and found my friend a last minute room. Thank you.
Comment from Hotel Management
8 Nov 2024 by GM, Hotel Management
Dear danielle, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay, and we continue to seek new ways to impress. I will be sure to share your lovely comments with our associates; they work hard to deliver superior service. Thanks again, and we look forward to your next visit. Best, Fettah Aydin, GM
