Ratings based on 714 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Room was clean and nicely decorated. My major complaint was the staff. I felt like an imposition when I asked a question. Some of the staff was very curt and unfriendly. This hotel is also right next to working railroad tracks. We were woken up at 4 am to CP train.
Housekeeping does not clean daily.
Highlights this hotel offers daily soup in the evening.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by bh, Hotel Management
Stephen,Thank you for staying with us. We look forward to seeing you again.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by bh, Hotel Management
Guy,Thank you for being our guest. We look forward to hosting you again.
by A verified traveler
Posted 14 Nov 2024
Beth at the front desk was very helpful! A young man at the breakfast bar was super helpful and friendly!
Comment from Hotel Management
15 Nov 2024 by bh, Hotel Management
Patrick,Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and everyone was so helpful and friendly. We look forward to seeing you again.
by A verified traveler
Posted 12 Nov 2024
Everything was clean and rooms were nice. My only negatives were that the hot tub seemed like chemicals were off and I could hear my next door neighbors tv loud and clear while trying to sleep.
Comment from Hotel Management
12 Nov 2024 by bh, Hotel Management
Heather,Thank you for your feedback. I will pass along this to maintenance to ensure all levels are correct. Thank you for being our guest. We look forward to seeing you again.
by A verified traveler
Posted 11 Nov 2024
Stayed for 4 days while having a checkup at Mayo Clinic. Location couldn't be better, well within walking distance to Mayo and multiple restaurants. Stayed on the 7th floor, the room was clean, spacious and quiet. Furnishings seemed reasonably new, staff was friendly and helpful. Breakfast was good. No complaints, would happily stay there again.
Comment from Hotel Management
12 Nov 2024 by bh, Hotel Management
Raquel,Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by bh, Hotel Management
David,Thank you for being our guest, we look forward to hosting you again.
by A verified traveler from Prescott
Posted 9 Nov 2024
Breath of fresh air. Highly recommend choosing this place. Clean, updated, friendly. Thank you!
Comment from Hotel Management
11 Nov 2024 by bh, Hotel Management
Troy,Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and that our staff was so friendly and helpful. We look forward to seeing you again!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by bh, Hotel Management
Shayna,Thank you for being our guest, We look forward to hosting you again.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
11 Nov 2024 by bh, Hotel Management
Sean,Thank you for being our guest. We look forward to hosting you again.
