Ratings based on 655 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
I loved the hospitality. Sarah checked me in. She was full of information. The staff for breakfast was a delight. The gentleman who was there both days was so helpful. He took a moment to assist all the guest. I enjoyed his bright personality. The pool was clean and relaxing. My only issue was my room was noticeably not cleaned. Trash can not emptied and the sink dirty. Hairbstrands everywhere. I take cleaning products with me, so I am always ready to clean. But for the cost I should not had to clean. I would stay at Hyatt again.
to clean.
Comment from Hotel Management
23 Sep 2024 by bh, Hotel Management
Starletta,Thank you so much for your feedback. I want to apologize for your room not being as clean as it could/should have been. I will forward this to the appropriate department.Thank you for being our guest and we hope to see you again.
by A verified traveler
Posted 22 Sep 2024
Right next to a train crossing
Breakfast sucked
Comment from Hotel Management
23 Sep 2024 by bh, Hotel Management
Robert,Thank you for your feedback. We want to apologize that your stay was not so great. We hope you will give us another chance to make things right.
by A verified traveler
Posted 20 Sep 2024
Very clean and good breakfast!
Comment from Hotel Management
23 Sep 2024 by bh, Hotel Management
Duane,Thank you for being our guest. Looks like you enjoyed your stay with us. We look forward to seeing you again.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
23 Sep 2024 by bh, Hotel Management
Paula,Thank you for being our guest. We look forward to hosting you again.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 15 Sep 2024
Great.
by A verified traveler
Posted 6 Sep 2024
We not only get breakfast every morning but on weekday evenings we get soup! What a comfort and savings
Comment from Hotel Management
7 Sep 2024 by bh, Hotel Management
Deb,Thank you for your feedback! We are happy to hear that you enjoyed your stay. Thank you for being our guest, we look forward to seeing you again.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by MGMT, Hotel Management
Thank you for staying with us!
by A verified traveler from Rockford
Posted 4 Sep 2024
Comment from Hotel Management
6 Sep 2024 by MGMT, Hotel Management
Thank you for staying with us!
