Ratings based on 1,425 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Lovely.
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Great evening manager Alfreda
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Alice. I would love to hear more about your experience with us. If you could reach out directly that would be greatly appreciated. I look forward to hearing from you!
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Linda! We hope to host you again soon!
3 out of 5
by A verified traveler

Posted 10 Nov 2024
Large rooms at a low rate. Front desk staff are helpfull.
Comment from Hotel Management
11 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Edward! I am pleased to hear that you enjoyed your stay with us and we hope to host you again soon if your travels bring you back to the Richmond area.
4 out of 5
by A verified traveler

Posted 9 Nov 2024
No mini fridges in room. Even Motel 6 has those
Comment from Hotel Management
11 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Jeremy! As of right now, we do have mini fridges by request, and I do apologize that was not communicated to you. We are about to undergo a full renovation where all rooms will have refrigerators. I do hope you will stay with us again in the near future.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Great location. Most of the staff was very friendly.
Comment from Hotel Management
11 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Stan! I am happy to see you enjoyed the location and the staff. We do hope to host you again soon!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Reed! I hope you choose to stay with us again in the near future if your travels bring you back to the Richmond area!
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Great staff and location for Capitol Hill. Hotel is a little older and views are lacking but still a great value and location
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Thank you for your review, Kirtan! I am happy to see that you enjoyed your stay with us. We are about to undergo a full renovation where all rooms will be updated. I do hope you will stay with us again!