Ratings based on 439 Verified Reviews

4.0 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Great stay
4 out of 5
by A verified traveler

Posted 14 Oct 2024
A very nice location for walking around the downtown area. I took a stroll to the river one day and took several walks towards the Poe museum area of town.
4 out of 5
by A verified traveler

Posted 11 Oct 2024
Nice stay
2 out of 5
by A verified traveler

Posted 5 Oct 2024
Front door and our room door won’t open, had to go back down ask for new keys and still didn’t work, took more than 30mins to fix our card/door sensor. Bathroom door can’t even close, no space in the bathroom either. Extra sheets and package were just thrown in the little closet. Streets are noisy. No sound proof walls, can hear everything outside our room. Garage is tiny.
5 out of 5
by A verified traveler

Posted 3 Oct 2024
Interviewing at VCU, so this hotel was very convenient and the self parking was connected to the hotel.
4 out of 5
by A verified traveler

Posted 5 Sep 2024
The room itself was pretty good. But the door looked old and we had to use force to shut it fully. The room was next to the elevator and the elevator noise was a big downer. Even very late in night the elevator noise bothered our sleep. The front desk folks could be more efficient in processing checkin. We had to wait beyond our check in time of 3 pm because the room was not ready. This was very disappointing as we had driven for three hours and wanted to stretch out. During the 3 days we stayed no one came to clean the room which was very odd.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024 on Hotels