Ratings based on 65 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Amazing hosts, cute views, very helpful and lovely property
Comment from Hotel Management
20 Sep 2024 by Ana, Hotel Management
Dear Natalia, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated our hosts and the lovely views. Your feedback means a lot to us, and we hope to welcome you back soon for another wonderful experience! Kind regards
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Maria, Hotel Management
Thank you for your reviews. We appreciate it.
by A verified traveler
Posted 5 Sep 2024
On Rainbow road. Loud 24/7 if facing the street. You will not be able to enter apartment before 3pm (with NO exceptions ) so, if you have an early flight in, you might want to consider a different place. Good walk ability to everything.
Really difficult to find entrance and keys are in a different area altogether. Didn’t receive codes or info until after noon. This is to make sure you don’t enter apartment until 3pm.
Very nice apartment but no shampoo/ice. They were good at communicating except sending the code to enter.
We won’t stay here again bc it was so loud and need flexibility if we arrive early.
Comment from Hotel Management
8 Sep 2024 by Kind regards,, Hotel Management
Dear Terri, thank you for taking the time to express your view regarding your stay with us. We are sorry to hear about the issues that you faced prior to and during your stay. We try to provide early check-in whenever possible, however, as our staff does need time to get the apartments ready between guests, we cannot always allow it. Regarding the check-in info, it is always always sent 2 days before arrival on the booking channel. We do hope that we will have the opportunity to host you again in the future and provide you with a much better stay!
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Ivy, Hotel Management
Thank you for staying with us. We are happy to hear that you enjoyed the stay and we look forward to having you back. Kind regards,
by A verified traveler
Posted 4 Sep 2024
Very clean. In the center of everything
Comment from Hotel Management
8 Sep 2024 by Kind regards,, Hotel Management
Dear Connie, Thank you for choosing to stay with us and we hope to host you again in the future!
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
24 Aug 2024 by Ivan, Hotel Management
Dear Seydeh,We're glad you've enjoyed your stay with us overall.We hope to be able to host you again in the future under better circumstances.
by A verified traveler
Posted 9 Aug 2024
I booked a property for a family of four, but unfortunately, it was set up for only two people. There were no additional beddings, blankets, or pillows provided for the other two family members. I emailed with my concerns but received no response. The directions to the property were also inadequate—the unit names didn’t match the instructions, so it took us about 40 minutes to find the right apartment. Additionally, there was no information provided that the building is in a pedestrian-only area, where cars are not allowed, which caused further inconvenience
Comment from Hotel Management
14 Aug 2024 by Ana, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention and we are sorry to hear that we didn't meet your expectations. We strive to provide a comfortable and convenient experience for every guest, that's why we have service available 24/7 to assist with any inquiries. Best regards,
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
4 Aug 2024 by Stefan, Hotel Management
Dear Ayesha,Thank you for your amazing review. You are welcome back any time.
by A verified traveler
Posted 28 Jul 2024
Très peu de fenêtres, manque d'aération. Manque de vaisselle. Difficile de dormir et de rester endormi car bruit de la rue intense (musique, cris). Lits confortables.
Comment from Hotel Management
28 Jul 2024 by Maria, Hotel Management
Dear Melanie,I am sorry for the inconvenience, the bar is not our property and we can not do anything about that. We are glad you like your stay aside from the loudness.
by A verified traveler
Perfect
Posted 8 Jun 2024 on HotelsWonderful stay, everything was just as promised. Very nice and great location. Would definitely recommend and would stay there again.
Comment from Hotel Management
9 Jun 2024 by Natasha, Hotel Management
Dear Jillian, Thank you for your lovely review. We are thrilled to read that you have enjoyed your stay and we sincerely appreciate and value every comment. We are very happy when we read that our guests were satisfied during their stay. We really hope to see you as our guests in the near future. Best wishes,
