Ratings based on 1,146 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024
Fantastic property- conveniently located near the Pond , central Reykjavík. Easily walkable to the BSI bus station and city. Apartment fully equipped and comfortable. Will return.
by A verified traveler
Posted 12 Jul 2024
The apartment was great and very close to the city center and other attractions. We walked everywhere and the bus stop was only 2 blocks away. I would recommend this apartment and will stay there on my next trip to Reykjavik.
Comment from Hotel Management
18 Jul 2024 by Ingibergur, Hotel Management
Thank you for your reveiw. I am glad you enjoyed your stay with us
by A verified traveler from New York
Posted 20 Jun 2024
Excellent location, room comfortable and well equipped!
Comment from Hotel Management
20 Jun 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 13 Jun 2024 on Wotif
Great location near bus stops and restaurants and shopping streets. I needed information about where to leave luggage on our early arrival off a cruise ship. Email wasn’t replied to but luckily a resident was able to advise us to leave in the apartment lobby.
Comment from Hotel Management
13 Jun 2024 by Ingibergur, Hotel Management
Thank you for your reveiw. We do offer luggage storage. We also have a 24 hour phone service that can help with most things.
by A verified traveler from PHOENIX
Posted 5 Jun 2024 on Travelocity
Perfect for what we needed. The automatic door lock had an issue when pressing 3 and was resolved with a phone call.
Comment from Hotel Management
5 Jun 2024 by Ingibergur, Hotel Management
Thank you for your reviewI am glad you enjoyed your stay with us :)
by A verified traveler
Posted 28 May 2024 on Hotels
We were very happy with our stay at Castle House. Location was great apartment was fine, we would have liked the floors to be a little cleaner or for there to be a broom or vacuum cleaner left for us to tidy up.
Comment from Hotel Management
28 May 2024 by Ingibergur, Hotel Management
Thank you for your review. I am gald you enjoyed your stay with us. We do provide a dustpan and brush in every apartment and they are cleaned daily. Perhaps you did not find it ? We also have a 24 hour phone serivce for any probelms or questions you might have.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
13 Jun 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 22 May 2024
Very convenient location!! In the heart of city center! Walkable to everything!!
Comment from Hotel Management
28 May 2024 by Ingibergur, Hotel Management
Thank you for your review. I am gald you enjoyed your stay with us :)
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
13 Jun 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 16 May 2024
This was a lovely place to stay. It was clean. The kitchen was well stocked with cooking equipment. P3 parking just a block away. There's a little church in front of it and we always knew where we were staying when we could locate the church.
The only problem we had was we couldn't access the television. The remote was broken and glued together. After 3 days they finally replaced it.
In all a very pleasant stay in a central location. Would definitely stay here again.
Comment from Hotel Management
28 May 2024 by Ingibergur, Hotel Management
Thank you for your reveiw. I am glad you enjoyed your stay with us. I apologize for the remote not being replaced earlier. I will certainly have a talk with our housekeeping service
