Ratings based on 243 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tucson
Posted 6 Nov 2024
I walked in my room - up a steep and creaky flight of stairs - with some trepidation, but I was immediately in love. The place is clean and comfortable with thoughtful touches such as the white noise generator and earplugs to compensate for the fact that downtown Reno is noisy; the hot water pitcher that works for the steep-able coffee or tea, whichever you prefer; and the plentiful plugs for charging things and smart TV. The food downstairs is delicious and allergen-friendly, and the cocktails are on point. The staff is friendly, helpful, and casual - a great combo if you ask me. I’ll definitely be staying here if I pass this way again.
by A verified traveler
Posted 1 Nov 2024
It's really a lovely spot and I wish I had been able to sample their mezcal, But it didn't fit my schedule. Biggest issue is it's really loud, multiple ambulances or sirens anyway at night. They do provide earplugs.
by A verified traveler
Posted 31 Oct 2024
Check in was easy. Friendly staff.
by A verified traveler
Posted 21 Oct 2024
Horrible hotel, wouldn't ever recommend this to anybody.
by A verified traveler from Albuquerque
Posted 4 Oct 2024
Staff service was great. Limited options on site outside of evening hours.
by A verified traveler
Posted 30 Sep 2024
Good eats and drinks and comfy bed
by A verified traveler
Posted 17 Sep 2024
Wonderful!
by A verified traveler
Posted 14 Sep 2024
Beautiful comfy bed, large shower, convenient bar downstairs. Friendly helpful staff. Nice dog.
by A verified traveler
Posted 28 Aug 2024
Parking lot had multiple street dwellers in various stages of dress and lucidity roamin the parking lot, broken glass. When I left at 5:30 in the morning there were 2 people sprawled on the adjoining sidewalk. Have stayed here 3 times in last 15 months and it’s not improving
by A verified traveler
Posted 17 Aug 2024
