Ratings based on 977 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Nice comfortable bed. Accessible room had adequate space for moving around. Safeway across the street. Nice dog park about 1 mile away. Price for room was good.
by A verified traveler
Posted 10 Nov 2024
Very close to bar with lots of noise. Police were called for disturbance with bikers at the bar and we could hear it from our room. To be clear, this was not in any way the inn’s responsibility, but it was inconvenient.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Mahendra, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Nov 2024
Kind of a hard location to get in and out of. Was located near downtown. rooms not the cleanest, had to ask for towels which was a little strange.
Comment from Hotel Management
11 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Ryan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Redding, resulting in a 4/5 rating. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with difficulty locating the property, the uncleanliness of the room and other concerns mentioned. Please accept our sincerest apologies for the impact these issues had on your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 7 Nov 2024
Ok
Comment from Hotel Management
18 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Emily,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 4/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Sharon, We at the RED ROOF INN REDDING are disappointed to have earned your poor scoring of 2/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 3 Nov 2024
Very nice rooms, great for a quick trip and to just have a place to sleep ! the bathroom sink and light was great! Beds comfortable room is clean and nice
Comment from Hotel Management
13 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Makayla,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING. It was great to read that you were pleased with the comfortability of your room and the cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
14 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Bryce,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
