Ratings based on 92 Verified Reviews

4.7 out of 5
86% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Luis was the best! Best food we had in PV! We had the best view from San Miguel Suite
Comment from Hotel Management
11 Sep 2024 by Paula, Hotel Management
Luis is wonderful! Thank you for staying with us and for taking the time to give us a review. We are happy you had an enjoyable stay. I will be sure that Luis knows his efforts were appreciated.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
Nice hotel
Comment from Hotel Management
11 Sep 2024 by Paula, Hotel Management
So glad you enjoyed our venue. Thank you for staying with us and for taking the time to give us a review.
5 out of 5
by A verified traveler from Marietta

Posted 23 Aug 2024
Gorgeous property well appointed in the downtown area. Convenient to walk everywhere. Great service. Our room San Jose had the best view. We were offered upgrade to another room but we could not let go if the view so got a bottle of wine instead for Expedia VIP. Only negative was the church bell so close but I tend it out.
Comment from Hotel Management
11 Sep 2024 by Paula, Hotel Management
Thank you for staying with us and for taking the time to give us a review. We are delighted you enjoyed your visit.
5 out of 5
by A verified traveler

Posted 5 Aug 2024
This property was extraordinarily! From service, to food, to the beautiful art and architecture - it was all wonderful!
Comment from Hotel Management
11 Sep 2024 by Paula, Hotel Management
Apologies for the delayed response. Thank you so much for staying with us and for taking the time to give us a review. We are happy you enjoyed your stay. I will be sure to let the staff know their efforts were appreciated.
5 out of 5
by A verified traveler

Posted 28 Jul 2024
Comment from Hotel Management
11 Sep 2024 by Paula, Hotel Management
Thank you for staying with us and for taking the time to give us a rating. We are glad you enjoyed your visit.
5 out of 5
by A verified traveler from Odenton

Posted 19 Jul 2024
Amazing! We absolutely loved our stay!
Comment from Hotel Management
20 Jul 2024 by Paula Castaneda, Hotel Management
Wonderful! We are so glad you enjoyed your visit. Thank you for choosing to stay with us and for taking moment to give a review. Wishing you smooth travels and transitions.
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Beautiful historical hotel with amazing architecture and art. Beautiful rooms with incredible views, excellent restaurant and service. Will definitely return!
Comment from Hotel Management
9 Jul 2024 by Paula Castaneda, Hotel Management
We are happy you enjoyed your visit. Thank you for staying with us and for taking the time to leave us a rating and review.
5 out of 5
by A verified traveler

Posted 17 Jun 2024
My new favorite luxury hotel in Puerto Vallarta. Service was above and beyond. There was attention to every detail. I can’t wait for my next visit.
Comment from Hotel Management
9 Jul 2024 by Paula Castaneda, Hotel Management
Wonderful! We are happy that you enjoyed you visit here. Thank you for taking the time to share your experience. Guest enjoyment and feedback are highly valued. I will make sure the staff know that their efforts are appreciated.
5 out of 5
by A verified traveler

Posted 14 Jun 2024
The most charming and well appointed boutique hotel I’ve ever stayed in! The staff, especially Luis who brought us breakfast every morning, were amazing. Every little detail is tended to here. Every view, every plant, every statue and fountain and piece of art. My favorite ever.
Comment from Hotel Management
9 Jul 2024 by Paula Castaneda, Hotel Management
Thank you so very much for choosing to stay with us and for taking the time to share your experience. We are delighted that you enjoyed your visit and welcome you back anytime. I will make sure the staff, especially Luis ;), know their efforts were appreciated. Thank you again.
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Beautiful property with attentive staff
Comment from Hotel Management
12 Jun 2024 by Paula Castaneda, Hotel Management
Thank you for staying with us and for taking a moment to leave a rating and review. We are glad you enjoyed your visit.