Ratings based on 468 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Nice rooms with city view
by A verified traveler
Posted 26 Nov 2024
Beautiful hotel
by A verified traveler
Posted 25 Nov 2024
clean and modern...... absolutely stunning😁😁
Comment from Hotel Management
25 Nov 2024 by Damaris, General Manager, Hotel Management
Dear Warren,Thank you so much for your kind words! We're thrilled to hear you found the space clean and modern, and absolutely stunning. We strive to create an exceptional experience for our guests, and your feedback makes it all worthwhile. We hope to welcome you back soon!"Let me know if you'd like to adjust the tone or add anything specific!
by A verified traveler
Posted 25 Nov 2024
Based on six nights of stay, I would definitely come back. The room was clean but I noticed a couple of spots on the floor where some dust and a piece of candy were missed, which I consider a minor issue.
The two members of housekeeping I encountered were very helpful, attentive and kind.
Acoustics, however, is not the best. The door and walls did not block enough sound, so I could hear people's murmurs and doors.
Comment from Hotel Management
25 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Andy,Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed your six-night stay and found our housekeeping team to be helpful, attentive, and kind. We appreciate your feedback regarding the cleanliness of the room and will address the oversight you mentioned with our team to ensure even better attention to detail in the future.We regret that the soundproofing fell short of your expectations. Your comments are valuable, and we will consider them as we explore ways to enhance our guests' comfort. We hope to welcome you back soon and provide an even better stay!
by A verified traveler
Posted 21 Nov 2024
Great place
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Hello Yvoleme,Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 21 Nov 2024
I enjoyed how friendly the staff was and how clean the hotel was.
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Yosmarlyn,Thank you so much for your kind words! We're thrilled to hear you enjoyed the friendly service from our staff and appreciated the cleanliness of the hotel. Your feedback motivates our team to continue delivering a welcoming and comfortable experience for all our guests. We look forward to hosting you again soon!
by A verified traveler
Posted 18 Nov 2024
Area felt safe & the hotel felt very modern and had good ammenities.
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Brenda,Thank you so much for your positive feedback! We're glad to hear that you felt safe in the area and enjoyed the modern vibe of the hotel, along with our amenities. We hope to welcome you back for another great stay in the future!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Christine,Thank you so much for sharing your experience with us! We're glad to hear that you enjoyed [specific positive aspects mentioned in the review]. Your feedback is valuable, and we’re always looking for ways to improve. If there’s anything we could have done to make your stay even better, please don’t hesitate to let us know.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
Perfect location for college tours. Decor is beautiful staff are super friendly and the space in our room was generous and well laid out. Would absolutely book at Aloft again
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Debra, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us, especially our convenient location for college tours, beautiful décor, and friendly staff. It’s great to know that you found the room spacious and well-designed. We look forward to welcoming you back to Aloft for your next visit!
by A verified traveler
Posted 7 Nov 2024
2nd year in a row staying there for RI comic con. Nice property friendly staff nice city overall
Comment from Hotel Management
23 Nov 2024 by Damaris, General Manager , Hotel Management
Dear Derek,Thank you so much for choosing to stay with us for the second year in a row during RI Comic Con! We're thrilled to hear that you enjoyed your time at our property and had a great experience with our friendly staff. It’s always a pleasure to welcome back familiar faces, and we're glad you had another enjoyable visit to our city. We look forward to seeing you again next year!
