Ratings based on 1,197 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Breakfast was poor. We (2 adults and a toddler) stayed 2 nights with whole breakfast purchase, but we end up having two dishes one morning only. They gave two $20 vouchers for our 2 nights. We was not very happy with the food as well. However the hotel staff were very helpful and friendly. Clean.
by A verified traveler
Posted 24 Nov 2024
Nice
by A verified traveler from corpus christi
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Great location and hotel especially for proximity to Keller auditorium and light rail station.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by JK, Hotel Management
Hello Keenan,Thanks for joining us for your stay in Portland. Your high marks mean a lot and we're glad your time with us was fully enjoyed.Warm regards,The team at The Porter
by A verified traveler
Posted 21 Nov 2024
Consistently solid experience. Hôtel is clean and excellent attention to detail
Comment from Hotel Management
23 Nov 2024 by JK, Hotel Management
Hi Todd,Our entire team appreciates your perfect score and genuine compliments.We'll pass along your kudos to housekeeping and hope to help you with your travel needs here in Portland anytime you plan to return.All the best,Your friends at The Porter
by A verified traveler
Posted 19 Nov 2024
Very clean
Comment from Hotel Management
21 Nov 2024 by JK, Hotel Management
Hi Kevin,Thank you for joining us. We're thrilled you enjoyed the hotel enough to award your perfect score.We'll pass along your kudos to the housekeeping team, and we hope you'll be planning a return trip to see us again soon.All our best,Your friends at The Porter
by A verified traveler
Posted 18 Nov 2024
The place is pretty ok. I would have preferred a bathtub.
Waited several hours for water to be brought to my room and then only after i reminded the person at the front ht
Comment from Hotel Management
18 Nov 2024 by JK, Hotel Management
Hello Wen,Thank you for joining us and sharing your valued feedback. We're pleased to know your time in Portland was enjoyable.We've noted the service lapse you mentioned and apologize that we needed a quick reminder. We trust you were otherwise comfortable, and we hope to see you again soon.All our best,The team at The Porter
by A verified traveler
Posted 18 Nov 2024
Amazing!! Lost my wallet and front desk held it for me and I was able to get it back. You can tell each room is deep cleaned. Beds were super comfortable!
Comment from Hotel Management
18 Nov 2024 by JK, Hotel Management
Hello Tyler,What a delight to have you with us and to earn your perfect score.We're so glad we could reunite you with your lost item and pleased that the housekeeping preparations were just right. you can expect the same personal service when we see you next time.Warm regards,Your friends at The Porter
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by JK, Hotel Management
Hello Danbi,We'd like to learn more about your stay. Drop us a line if convenient and let us know how we can improve for next time.All the best,The team at The Porter
