Ratings based on 974 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The library is gorgeous -- wonderful place to burrow in in front of the fire! Great staff. Live Christmas tree everywhere. Art throughout the hotel & the rooms. The best hotel experience.
Comment from Hotel Management
27 Nov 2024 by Customer Service, Hotel Management
Regina, we’re delighted you loved your experience at the Heathman Hotel. The library is indeed a special place, and it's wonderful to hear that you appreciated the festive touches and art throughout. Our team members are thrilled to have made your stay memorable. We look forward to welcoming you back!
by A verified traveler from Norwalk
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Customer Service, Hotel Management
Ronald, thank you for staying with us at the Heathman Hotel. We're thrilled you enjoyed your stay and hope to welcome you back soon.
by A verified traveler
Posted 24 Nov 2024
As always, the staff at the Heathman are amazing. Unfortunately, this visit, the bathroom was missing a light, and the hairdryer was broken. None of which, really affected my visit. I will return again!
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Laura, thank you for your kind words about the team members at the Heathman Hotel. It's appreciated that the minor issues did not impact your overall stay. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Thanks for the outstanding rating, Gregory!We're delighted your time at Heathman Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Scott, thank you for staying with us at the Heathman Hotel. We're thrilled you enjoyed your stay and look forward to welcoming you back.
by A verified traveler
Posted 19 Nov 2024
Loved the library, the hotel decor and location
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Jennifer, it’s wonderful to hear you had a great time at Heathman Hotel and enjoyed the library, decor, and location. We’re grateful for your positive rating as it inspires us to keep enhancing our guests' experiences. We look forward to welcoming you back soon!
by A verified traveler
Posted 4 Nov 2024
Beautiful building!
Great staff 😊
Location couldn’t be better!
I’ll definitely be back to this hotel
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Carolina, it's wonderful to hear you had a great time at the Heathman Hotel! The team is thrilled you appreciated the beautiful setting and excellent location. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Krishna, it’s wonderful to hear you had a great time at Heathman Hotel. We look forward to welcoming you back in the future!
by A verified traveler
Posted 1 Nov 2024
It was peaceful and comfortable
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Raven, we're delighted you loved your experience at Heathman Hotel.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
John, thank you for staying with us at the Heathman Hotel. We're thrilled you had a wonderful experience. Looking forward to welcoming you back soon!
