Ratings based on 359 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Staff was courteous and helpful. Rooms are small and very antiquated. There was no hot water in our room for two days. The door to bathroom was rusted on the bottom and did not lock.
Pros: located right in the heart of the shopping and nightlife district.
cons: as mentioned above and no elevators if you’re carrying heavy luggage. Definitely not a place where you’ll sleep in the quiet.
by A verified traveler
Posted 4 Aug 2024
El ruido es imposibleeeeee.
Comment from Hotel Management
3 Oct 2024 by Bawa Hotels & Leisure, Hotel Management
Estimado huésped, gracias por su opinión. Su calificación es muy importantes para nosotros y sus comentarios nos ayudan a mejorar nuestras instalaciones y servicios. Gracias por su reseña.
by A verified traveler
Enjoy
Posted 28 Apr 2024 on HotelsIt is a good place to stay, you can enjoy the party with only going out the hotel, really good location. If you don't like the noise it is not for you. This place is good for families
Comment from Hotel Management
2 May 2024 by Front Desk, Hotel Management
Muchas gracias por su reseña! nos alegra realmente saber que su estancia fue excelente. Esperamos verle pronto de vuelta, estaremos encantado de recibirle!
by A verified traveler
Getaway
Posted 20 Mar 2024 on HotelsGreat
Comment from Hotel Management
25 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, your opinion and rating are very important to us. We appreciate the feedback.
by A verified traveler
Posted 17 Mar 2024
Customer service very nice, always helped with our needs.
Comment from Hotel Management
25 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, your opinion and rating are very important to us. We appreciate the feedback.
by A verified traveler
Posted 16 Mar 2024 on CheapTickets
Intolerable noice from clubs next door
Comment from Hotel Management
25 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, thank you for your opinion. Your rating is very important to us. Your comments help us improve our facilities and services for the future.
by A verified traveler
Fun
Posted 15 Mar 2024 on HotelsGreat
Comment from Hotel Management
25 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, your opinion and rating are very important to us. We appreciate the feedback.
by A verified traveler
Posted 6 Feb 2024
Loved the penthouse, classic charm and great service from reception. Right on 5th and easy walk to the beach. Spacious with all the amenities. Reception was very helpful and friendly. Cons terrible water pressure upstairs, the penthouse is third floor and the hotel has elevator and the noise level was incredible. A lot of reviews complained about loud music, I booked anyway because late night music is typical in Mexico. The hotel bar and the nightclub on the backside combined to make concert level noise with overlapping music until 3am every night. If you are a night owl it shouldn’t be a bother but if you need sleep that’s impossible. I would still stay again as accommodation and location were awesome.
Comment from Hotel Management
1 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, it is an honor for us to read your comments. We are glad to know that you enjoyed your stay and the facilities. Thank you for your comments and recommendations for other users. Your opinion helps us improve our facilities and services.
by A verified traveler
Love this small hotel
Posted 3 Feb 2024 on HotelsGreat stay, nice pool area offers a little seclusion. I love the staff all very friendly.
Comment from Hotel Management
1 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, we are honored to read your comments. We are glad to hear that you enjoyed your stay and the facilities. Thank you.
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
1 Mar 2024 by Bawa Hotels and Leisure, Hotel Management
Dear guest, your opinion and rating are very important to us. We appreciate the feedback.
