Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Was very surprised this is a 4 star hotel. Other than the convenient location to the stadiums, it is very subpar. Additionally, the service was poor and staff was rude/not at all helpful.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Beautiful main lobby, fantastic view from our room. Room was very clean. Can’t wait to stay here again!
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 14 Nov 2024
We took our daughter to Pittsburgh to a play at the Byham Theater for her 16th birthday. We stayed at the Renaissance because it was right next door. We enjoyed the old charm of the hotel and the convenience of its location.
by A verified traveler
Posted 9 Nov 2024
Wonderful stay!!! Great service provided by front desk and a special shout out to Dennis in engineering. Are air wasn’t working so we called the front desk and they sent Dennis up. He quickly found the issue and resolved it quickly and efficiently. Thanks again for a great time in the burg!!!
by A verified traveler
Posted 9 Nov 2024
It was well located for the purpose of our stay in that it is within walking distance to theaters and Heinz History Center. Plus we had a fine view of the river from our room!
by A verified traveler
Posted 9 Nov 2024
It’s the perfect property
by A verified traveler
Posted 6 Nov 2024
Professional and friendly receptionists and call representatives