Ratings based on 814 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
When we checked in for a suite we were put on the 10th floor however the room was very noisy. When we told the staff the next morning they immediately went into action and changed our room. They gave us the penthouse suite which was beautiful and made our stay. Thank you very much for this and I do hope the issue with the other room re: the noise has been addressed.
by A verified traveler
Posted 26 Sep 2024
I had a really great time at this place, and would like to come back for a longer stay.
Comment from Hotel Management
27 Sep 2024 by Pareis Gardner, Hotel Management
Jane,Thank you so much for your wonderful review! We're thrilled to hear that you had a great time at our hotel. We'd be delighted to welcome you back for a longer stay. If there's anything special you'd like for your next visit, please let us know. Safe travels, and we look forward to seeing you again soon!Best Regards,
by A verified traveler
Posted 25 Sep 2024
The Atmosphere Was An Enjoyment Place An The People Inside.
Comment from Hotel Management
25 Sep 2024 by Pareis Gardner, Hotel Management
William, Thank you for your fantastic review! We're delighted to hear that you enjoyed the atmosphere and the company of the people inside. Your kind words mean a lot to us and our team.We hope to have the pleasure of welcoming you back in the near future!Best Regards,
by A verified traveler
Posted 23 Sep 2024
Location and well maintained.
Comment from Hotel Management
25 Sep 2024 by Pareis Gardner, Hotel Management
Thomas, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our location and found our property well-maintained. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service.We look forward to welcoming you back soon!Best Regards,
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Pareis Gardner, Hotel Management
Shane, Thank you for the great 4/5 score! We're glad you had a positive experience with us. If there's anything specific, we can improve on, we'd love to hear it. Hope to see you again soon!Best Regards,
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Pareis Gardner, Hotel Management
Steven, Thank you for taking the time to leave us a review! We're glad you had a positive experience here with us. If there's anything specific, we can improve on, we'd love to hear your feedback. Hope to see you again soon!Best Regards,
by A verified traveler from Glen ridge
Posted 15 Sep 2024
Average hotel, uninterested staff
Comment from Hotel Management
16 Sep 2024 by Pareis Gardner, Hotel Management
Diana, Thank you for your feedback. We're sorry to hear that your experience with us was not up to your expectations. We strive to provide excellent service and will address your concerns with our staff. We hope you'll give us another chance to improve your experience in the future.Best Regards,
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Pareis Gardner, Hotel Management
Daniel,Thank you for your 4/5 review! We're delighted to hear that you had a positive experience overall. We appreciate your feedback and are always looking for ways to improve. We hope to welcome you back soon for an even better stay!Best Regards,
by A verified traveler
Posted 14 Sep 2024
Very good looking hotel. The rooftop bar was nice, one issue was out hotel room had no phone or internet access, so they had to change our room out, but was painless and quick due to the great staff.
Comment from Hotel Management
15 Sep 2024 by Pareis Gardner, Hotel Management
Robert,Thank you for your 4/5 review! We're glad you enjoyed our good-looking hotel and the rooftop bar. We apologize for the initial inconvenience with the phone and internet access in your room, but we're pleased to hear that our staff handled the room change quickly and smoothly. We hope to welcome you back soon for an even better experience!Best Regards,
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Pareis Gardner, Hotel Management
Beth, Thank you for your 3/5 review. We're sorry to hear that your experience wasn't perfect. We appreciate your feedback and will work on making improvements. We hope you'll give us another chance to provide you with a better stay in the future.Best Regards,
