Ratings based on 983 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
All good
by A verified traveler from Taylors
Posted 26 Nov 2024
A little outdated, but overall it was a comfortable and convenient place to stay in Pigeon Forge.
by A verified traveler
Posted 26 Nov 2024
The people are so nice but the facility desperately needs refurbishing. There were several things broken and immediately replaced. The towels and sheets were clean but the laundry detergent that was used smelled awful.
by A verified traveler
Posted 25 Nov 2024
Breakfast buffet is really good for a hotel buffet. Staff were all great. Rooms were clean and beds comfortable. Lot of TV channels. Great pool and hot tub. Will definitely stay again. Conventionally close to all attractions.
by A verified traveler
Posted 25 Nov 2024
Enjoyed our visit. Paula who works at the front counter was great and very kind and friendly. The location was great. We would most definitely stay here again.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Breakfast staff went above and beyond to make us feel welcome. Beautiful set up for gathering - very light!
Furniture needs updating and hot tub was over-treated so that it appeared you were sitting in a bubble bath.
by A verified traveler
Posted 22 Nov 2024
Our room was very clean, and it was pet friendly so we could take our dog
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
