Ratings based on 974 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 22 Dec 2024
Absolutely gorgeous interiors, fabulous amenities (Le Labo bodycare products and Collective Arts drinks in the mini bar) and a warm & welcoming lobby. Great spot for a staycation, or visiting tourists looking for a central & easily accessible location.
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 21 Dec 2024
Great Hotel!
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by The Metcalfe Team , Hotel Management
Dear Korey,Thank you for your fantastic rating! We’re delighted you enjoyed your time with us and look forward to welcoming you back in the future.Warm regards,The Metcalfe Team
by A verified traveler from Edmonton
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by The Metcalfe Team , Hotel Management
Dear Rana,Thank you for your wonderful rating! We’re so pleased to know you enjoyed your stay, and we hope to host you again on your next visit.Warm regards,The Metcalfe Team
by A verified traveler
Posted 16 Dec 2024
everything perfect but the gym. It needs water, towels, TV
Comment from Hotel Management
16 Dec 2024 by The Metcalfe Team , Hotel Management
Dear Maria,Thank you for your perfect rating and for sharing your feedback. We’re thrilled to hear that you had an overall wonderful stay with us!We appreciate your comments about the gym and take them to heart. Providing water, towels, and a fully functional TV in that space is important, and we will review how we can enhance these amenities to improve the experience for our guests.Thank you for bringing this to our attention, and we look forward to welcoming you back on your next visit.Warm regards,The Metcalfe Team
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by The Metcalfe Team , Hotel Management
Dear Leah,Thank you for your rating, and for choosing to stay with us at The Metcalfe Hotel!We’re thrilled to hear that you enjoyed your stay, and we’re always striving to improve our service. If you ever wish to share more details about your experience or let us know what aspects of your stay you particularly enjoyed, we would love to hear from you.Thank you once again for choosing The Metcalfe Hotel, and we sincerely hope to welcome you back soon!Kindest regards,The Metcalfe Team
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by The Metcalfe Team , Hotel Management
Dear Aileen,Thank you for taking the time to leave a review following your stay at The Metcalfe Hotel. We're pleased to see that you had an enjoyable experience with us!Your feedback is incredibly valuable, and while your rating suggests there’s room for improvement, we’d love to learn more about how we can make your next visit a perfect one.We hope to have the pleasure of welcoming you back again soon!Warm regards,The Metcalfe Team
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by The Metcalfe Team , Hotel Management
Dear Jennifer,Thank you for your rating! We're thrilled to know you had such a positive experience with us at The Metcalfe Hotel.Your feedback means so much to our team, and we hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,The Metcalfe Team
