Ratings based on 993 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Fantastic staff and spacious rooms
Comment from Hotel Management
29 Sep 2024 by Christophe Leroux, Hotel Management
Dear Carolynna,Thank you very much for your great review and kind words! We appreciate a lot your comments about our friendly and helpful staff.We look forward to welcoming you back to Le Germain for your next stay in Ottawa.Best regards,
by A verified traveler
Posted 28 Sep 2024
Wonderful hotel and outstanding staff! From check-in thru daily service and kindness to quick easy check-out. Room was perfect and SOOO comfy. Love love love
Comment from Hotel Management
29 Sep 2024 by Christophe Leroux, Hotel Management
Dear Michael,Thank you for your great review and kind words!We are very pleased to see that you enjoyed your stay with us. We appreciate your kind words about our friendly and helpful staff.We will make sure to give you the same room next time you visit us!We look forward to welcoming you back to Hotel Germain for your next stay in Ottawa.Kindest regards,
by A verified traveler
Posted 27 Sep 2024
Very good experience
Comment from Hotel Management
28 Sep 2024 by Christophe Leroux, Hotel Management
Dear Eric,Thank you very much for your great feedback. We are happy that everything was up to your expectations during your stay.We look forward to welcoming you back to Le Germain for your next stay in Ottawa.Best regards,
by A verified traveler
Posted 25 Sep 2024
First time staying at this hotel. The service and the room was excellent. Will definitely book here again.
Comment from Hotel Management
28 Sep 2024 by Christophe Leroux, Hotel Management
Dear Shawnee,Thank you very much for your great feedback as to your recent experience with us.We are happy to see that you enjoyed your stay and that you consider coming back to visit us again.We look forward to seeing you again.Best regards,
by A verified traveler
Posted 23 Sep 2024
This is a beautiful hotel. I loved the whole experience. The room was large, the bed was oh so comfy, the bathroom floor was heated and room service was delicious.
Comment from Hotel Management
24 Sep 2024 by Christophe Leroux, Hotel Management
Dear Sharon,Thank you for your great review and rating.We are glad to see that your stay was up to your expectations and that you made the most of your experience with us.We look forward to welcoming you back to Le Germain for your next stay in Ottawa.Best regards,
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Christophe Leroux, Hotel Management
Dear Melissa Sue,Thank you very much for your great rating!We are happy to see that your stay was up to your expectations.We look forward to welcoming you back to Le Germain for your next stay in Ottawa.Best regards,
by A verified traveler
Posted 22 Sep 2024
I have stayed many times and have consistently been provided with a beautiful, clean room. Staff always goes above and beyond to make the stay wonderful.
Comment from Hotel Management
22 Sep 2024 by Christophe Leroux, Hotel Management
Dear Giovanna,thank you very much for your time leaving a review after your experience at le Germain Ottawa.We are happy to see that you enjoyed your stay with us.We appreciate your comments about our friendly staff. It is in our standards to strive to offer personalized experience and excellent service to every guest who comes to visit us.We look forward to welcoming you back to Le Germain for your next stay in Ottawa.Kindest regards,
by A verified traveler
Posted 21 Sep 2024
Room is roomy, bed comfortable and location quite convenient. There is a lot of staff - so always someone to connect with but not always as knowledgeable as you might expect.
Would definitely stay again.
Comment from Hotel Management
24 Sep 2024 by Christophe Leroux, Hotel Management
Dear Tanya,Thank you very much for your feedback after your experience with us.We are very happy to see that you enjoyed your stay with us.Our team is always at disposal of our guests, whatever the type of request, as it is in our standards to provide excellent service and warm welcome, from the moment you step in our hotel to the final goodbye.We look forward to welcoming you back to Le Germain for your next stay in Ottawa.Best regards,
by A verified traveler
Posted 11 Sep 2024
Great hotel
Comment from Hotel Management
14 Sep 2024 by Christophe Leroux, Hotel Management
Dear Bonnie,Thank you for your great feedback after your experience with us.We are happy to see that your stay was up to your expectations.We look forward to welcoming you back to our hotel for your next stay in Ottawa.Kindest regards,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Kunwar Mittu, Hotel Management
Thank you very much for your review - we hope to see you again in the future.Cheers,Kunwar
