Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Everything was excellent.
by A verified traveler
Posted 17 Dec 2024
Property was clean. I specifically appreciated the parking lot attendant at night who kept parking spaces open for the customers. He was very pleasant and made me feel safe going into the hotel by myself at night. We stayed a week and this is our 3rd stay when my husband has to go into the hospital. Thanks for being a good place to stay at a reasonable rate.
by A verified traveler
Posted 15 Dec 2024
TY
Comment from Hotel Management
15 Dec 2024 by Jessica Kisor, Front Desk Supervisor, Hotel Management
Joshua, We are very pleased to hear that you enjoyed your stay with us here at Residence Inn in Bricktown, and you are most welcome! We hope to see you again in the future.Best, Jess Kisor Front Desk Supervisor
by A verified traveler
Posted 13 Dec 2024
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Comment from Hotel Management
13 Dec 2024 by GM, Hotel Management
Dear Sherryl, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Laura Barnett, GM
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Jess Kisor, Front Desk Supervisor, Hotel Management
Dear Jaclyn, Thanks a ton for your thoughtful review! We really appreciate your feedback and can’t wait to have you back soon. Your satisfaction means the world to us!Best, Jess Kisor, Front Desk Supervisor
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by GM, Hotel Management
Dear Kenton, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Laura Barnett, GM
by A verified traveler
Posted 2 Dec 2024
Great place
Comment from Hotel Management
3 Dec 2024 by GM, Hotel Management
Dear Ricardo, Your positive recommendation means the world to us! We look forward to welcoming you back soon! Best, Laura Barnett, GM
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by GM, Hotel Management
Dear Kennedy, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Laura Barnett, GM
by A verified traveler from Rockwall
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by GM, Hotel Management
Dear Janet, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Laura Barnett, GM
by A verified traveler
Posted 28 Nov 2024
Loved the location. Near bass pro shop and the bricktown area.
Comment from Hotel Management
28 Nov 2024 by GM, Hotel Management
Dear Jeremy, Thank you for staying with us! We are delighted to hear that our location significantly contributed to your enjoyment of your stay. We appreciate your business and your willingness to share your feedback. Best, Laura Barnett, GM
