Ratings based on 1,063 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Only thing that was disappointing, was the balcony was on the ground so having one wasn’t really exciting. It was clean staff were friendly and really affordable
by A verified traveler
Posted 8 Nov 2024
Great ocean and boardwalk views convenient to all the great restaurants had a great weekend staying here.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Hello Brigette, we are so glad you had a great stay and enjoyed the surrounding area. We hope to have you again soon!
by A verified traveler
Posted 3 Nov 2024
Thamks
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Hello Neftaly, thank you for your feedback on your recent stay at Crystal Beach Hotel. We are pleased you had a great experience with us. We hope to have you again soon.
by A verified traveler
Posted 28 Oct 2024
Nice staff and quiet but it was also October
Very clean
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Penny, we are so glad you enjoyed your recent stay at Crystal Beach Hotel along with the excellent service and quiet atmosphere. We hope to have you again soon!
by A verified traveler from Bedford
Posted 28 Oct 2024
Arrival was ridiculous with not knowing what bldg upon finding from signs in another bldg only to learn must go to second floor to check in never had I seen nor had that before. Upon entering the gentleman behind desk was not friendly, not polite, not welcoming at all.
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Crystal, thank you for your feedback on your recent stay at Crystal Beach Hotel. We apologize for the confusion and inconvenience you encountered during check-in. Clear communication and a welcoming atmosphere are our top priorities, and we’re sorry to hear that we missed the mark. Your feedback will be shared with our team to ensure a smoother and friendlier experience for all of our guests. We hope you’ll give us another chance to provide you with a more enjoyable and welcoming stay in the future.
by A verified traveler
Posted 28 Oct 2024
Location is amazing, room is ok, the staff are a little bit unfriendly
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Jason, thank you for your feedback on your recent stay at Crystal Beach Hotel. We’re glad you enjoyed our location, but we’re sorry to hear that your experience with our team didn’t meet expectations. Providing friendly and welcoming service is very important to us, and your feedback will help us improve. We hope to have the chance to welcome you back and provide you with a warmer experience in the future.
by A verified traveler
Posted 28 Oct 2024
It was a very quiet and clean hotel. Thanks 😊
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Timothy, thank you for your feedback on your recent stay at Crystal Beach Hotel. We are so glad you had a peaceful and enjoyable experience with us. We hope to have you again soon!
by A verified traveler
Posted 27 Oct 2024
What an excellent price for my vacation and very convenient for getting to the beach!
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Kristen, we are so glad you enjoyed your recent stay with us. We hope to have you again soon!
by A verified traveler from Fort Loudon
Posted 27 Oct 2024
Nice place to stay. Very convenient.
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello Tammy, we are thrilled that you had an excellent stay with us. We hope to have you for many more memorable experiences. Safe travels!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Hello B, we are so glad you enjoyed your stay. Safe travels!
