Ratings based on 962 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
great stay
Comment from Hotel Management
26 Nov 2024 by Monika, Hotel Management
Thank you so much for your perfect rating! We hope to welcome you back soon for another exceptional stay.Happy Holidays!
by A verified traveler from Concord
Posted 25 Nov 2024
It was ok
Comment from Hotel Management
26 Nov 2024 by Monika, Hotel Management
Thank you so much for your rating! Happy Holidays!
by A verified traveler
Posted 24 Nov 2024
Stuck in room 833. Directly next to elevator. Worst 5 night of sleep. Would not change my room.
Never again.
Comment from Hotel Management
26 Nov 2024 by Monika, Hotel Management
Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We sincerely apologize for the inconvenience.
by A verified traveler
Posted 24 Nov 2024
I liked how easy it was to get to NYC. There were a lot of transient people but the good thing is there was a healthy police presence so I didn’t feel too unsafe.
Comment from Hotel Management
26 Nov 2024 by Monika, Hotel Management
Thank you so much for your perfect rating! We hope to welcome you back soon for another exceptional stay.Happy Holidays!
by A verified traveler
Posted 22 Nov 2024
my stay was so amazing i had to book an extra night just because!
Comment from Hotel Management
23 Nov 2024 by Monika, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from orlando
Posted 18 Nov 2024
Close to prudential center and restaurants
Comment from Hotel Management
19 Nov 2024 by jeff, Hotel Management
Thank you for choosing DoubleTree Newark Penn Station for your visit. It was a pleasure assisting you during your stay. Thank you for taking the time to rate our hotel!
by A verified traveler
Posted 10 Nov 2024
Arriving to the property the outside looks very well kept. Check in was easy. Once I was in the room, I noticed that there was here in the back shower in the sink and stuff in it so I can tell that the property was not clean very well. When I asked for towels, I was told that someone would bring them up, but I had to wait to the very next day for the cleaning staff to get there in order to get clean towels and when the tiles arrive, they only gave me one wash cloth. They did have a refrigerator in the room, which was nice. They also had a coffee maker but in order to use the machine, I had to set it on the floor because there was no outlet that was available
Comment from Hotel Management
11 Nov 2024 by jeff, Hotel Management
My sincerest apologies for the inconvenience you endured during your stay. This is not the standard of service we strive for. Did you contact the front desk for a room move? There are several ways we could have made this better for you.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by jeff, Hotel Management
Thank you for taking the time to rate our hotel! Have a wonderful day!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Monika, Hotel Management
Thank you for choosing DoubleTree for your accommodations and for taking the time to rate our hotel! We hope to welcome you back soon for another stay.
by A verified traveler
Posted 7 Nov 2024
Parking is costly. Next to train station hence not that quite.
Comment from Hotel Management
9 Nov 2024 by Monika, Hotel Management
Thank you for choosing DoubleTree for your accommodations and for taking the time to rate our hotel! We hope to welcome you back soon for another stay.
