Ratings based on 248 Verified Reviews
4.8 Room cleanliness
4.1 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Lauren, Hotel Management
Hey Steve! We appreciate the feedback. Unfortunately, you did not give us any details about why you did not enjoy your stay. We cannot improve without proper feedback. We are sorry to hear you didn't enjoy your stay with us. Have a good one.
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 3 Sep 2024
The property was great! We stayed Friday thru Monday, Labor Day weekend 2024. 2nd Ave is closed and under construction but they have the sidewalk area open for walking to where you need to go. The property staff is so nice and helpful for anything you need. The room was beautiful and clean! The bed, linens and pillows are extremely comfortable! The only complaint we had was the walls are not sound proof. At 3 & 4 am lots of loud girls partying and running down the hall. Heard a girl puking her guts out the last morning around 5am. The location is amazing! Only half a block from Broadway so you can park in the parking garage and just walk everywhere! We would definitely stay again.
Comment from Hotel Management
7 Sep 2024 by Lauren, Hotel Management
Sheryl, thank you so much!! We are so glad you liked everything! And thank you for the honest feedback about the noise, we really appreciate that! We will explore ways to keep the noise down for future guests/stays. Be sure to book directly with us next time to receive a loyalty discount! Thank you again for staying with us and we hope you had fun in Music City!
by A verified traveler
Posted 29 Aug 2024
Great place to stay and easy walk to lower Broad. A bit of construction on the west side during the day but we could not hear it in our room. We used the roof top deck a couple times which was really nice for a break from the buzz of downtown. We had a bit of interaction with the staff and they were great and helpful. Highly recommended!
by A verified traveler
Posted 11 Aug 2024
by A verified traveler
Posted 7 Aug 2024
Cool hotel in a great location!
by A verified traveler
Posted 6 Aug 2024
Construction out front was inconvenient
by A verified traveler from Prestonsburg
Posted 2 Aug 2024
Wonderful hotel manager
by A verified traveler from South Williamsport
Posted 31 Jul 2024
Wonderful and convenient place to stay.
Comment from Hotel Management
2 Aug 2024 by Joanne M, Hotel Management
Thank you for sharing your positive feedback. We hope to see you again soon!
by A verified traveler
Posted 29 Jul 2024
This place was so cute and perfect for our girls trip! Very clean also!
Comment from Hotel Management
2 Aug 2024 by Joanne M, Hotel Management
Thank you for sharing your positive feedback. SO happy to hear you had a great time with the girs! We hope to see you again soon!
