Ratings based on 195 Verified Reviews
4.0 Room cleanliness
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The first time I stayed here I have zero complaints , this time around in a different unit and there seemed to just be more and more issues pop up . The bathroom had hair all over the floor, mould all in the shower as well as the shower floor being in terrible condition to the point where it hurt, the dishwasher never cleaned anything properly and the dishes had dried food on them when I arrived. There was scaffolding infront of my balcony not allowing to open the balcony door and woke up every morning to people infront of my room. And it would’ve been fine if I had known about the construction being directly infront of my room beforehand I think is important not just that there is construction at the building , it was just disappointing having such a drastic difference in my stay only 2 weeks apart. Other than that it’s a great location and if these things could be fixed it would be amazing.
by A verified traveler
Posted 10 Nov 2024
Amazing apartment for our stay! Lovely building, the commons areas were very cool. Loved how much SPACE we had! Building was quiet, and very clean. Great location, some really great food and bars just outside the front doors. Easy 15-20 minute walk to the heart of Broadway.
Comment from Hotel Management
14 Nov 2024 by Rachel, Hotel Management
Hi Tiffany! We're so glad to hear you enjoyed your stay with us in Nashville! We hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
The unit was fairly beat up. The electronic key to access the unit did not work very well.
Comment from Hotel Management
29 Oct 2024 by Rachel, Hotel Management
Hi Aaron, thank you for choosing to make Locale your home away from home. It seems that things have not gone well during your stay. I’m very sorry for any challenges that you experienced and if you have the time we would like to hear more about the issues you faced during your stay. If you would like to discuss, please message us. Thank you again for your stay, hope to hear back from you soon.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Rachel, Hotel Management
Hi Andrew, thank you for choosing to make Locale your home away from home. It seems that things have not gone well during your stay. I’m very sorry for any challenges that you experienced and if you have the time we would like to hear more about the issues you faced during your stay. If you would like to discuss, please message us. Thank you again for your stay, hope to hear back from you soon.
by A verified traveler
Posted 12 Oct 2024
Location is great!!! Had to contact customer service & they were prompt and helpful. The room itself was spacious, and decent. I feel it could use a deep clean & some minor touchups. Overall was a good stay.
Comment from Hotel Management
12 Oct 2024 by Rachel C, Hotel Management
Hi Darian!Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay! We hope to see you again in the future.
by A verified traveler
Posted 12 Oct 2024
There was no furniture on the deck, would have been nice! The door keeper was missing. It was just wood nothing to really secure your door. We were told the day before there was a fire inspection and there was going to be someone coming at 9am . Not convenient while on vacation.It was never disclosed when looking at the property that this was on their schedule. There was major construction going on that wasn’t disclosed. It wasn’t an issue, but should be mentioned.
Comment from Hotel Management
12 Oct 2024 by Rachel C, Hotel Management
Hi Linda,Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your feedback with us. I really appreciate you sharing your experience with us and I am very sorry to hear that things did not go as well as hoped. We take all our guest feedback seriously and I will personally be addressing your concerns. Once more, we appreciate you staying here with us and would love another chance to host you again in the future.
by A verified traveler
Posted 10 Oct 2024
It was really noisy with construction right outside my window all day everyday and I wish I had known that in the description
Comment from Hotel Management
11 Oct 2024 by Rachel C, Hotel Management
Hi Jill,Thank you for choosing to make Locale your home away from home, and thank you for taking the time to share your feedback with us. I really appreciate you sharing your experience and I am very sorry to hear that things did not go as well as hoped. We take all our guest feedback seriously and I will personally be addressing your concerns of the construction with the rest of leadership. We know that you have many options to chose from when traveling but I am confident that we can deliver a much better stay than what you experienced. If you do find yourself returning to the area please reach out to me directly, at gxl@locale.com, as I would love to personally oversee your next stay.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Rachel, Hotel Management
Hello Nicholas,Thank you for choosing to make Locale your home away from home. It seems that things may not have gone as well as they should have during your stay. I’m very sorry for any challenges that you experienced and if you have the time we would like to hear more about the issues you faced during your stay. If you’d like to discuss email gxl@locale.com. Thank you again for your stay, hope to hear back from you soon.
by A verified traveler
Posted 26 Sep 2024
One of the best places I have stayed at.
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hi Melissa, so glad you enjoyed your stay with us!
by A verified traveler
Posted 21 Aug 2024
The room was nice
Comment from Hotel Management
10 Oct 2024 by Rachel C, Hotel Management
Hi Reginald! Thank you for your feedback, and we're happy to hear you liked your unit.
