Ratings based on 1,364 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Great staff location and all around comfort.
by A verified traveler
Posted 4 Dec 2024
Great hotel and superb location. Staff were very friendly. Lots of great restaurants and even a convenience store nearby.
by A verified traveler from Toronto
Posted 4 Dec 2024
Photos implied swimming pool was indoors. It wasn’t. Water wasn’t warm enough to swim outdoors.
by A verified traveler
Posted 4 Dec 2024
Staff was wonderful. Hotel was walkable to everything!
by A verified traveler
Posted 2 Dec 2024
This was beyond what I expected! Such a great hotel. Amazing staff and service! Had dinner one night and it was amazing. Clean rooms. Quick walk to Broadway with DG right around the corner! Will definitely be back.
Comment from Hotel Management
3 Dec 2024 by Rebecca, Hotel Management
Hello Tonya,Thank you for your 5-star feedback and recent stay at Hyatt Centric Downtown Nashville. Happy you enjoyed our beautiful rooms, amazing dining and service from our wonderful team. It was our pleasure to welcome you, and we hope to see you again soon.Warm regards,RebeccaGuest Experience
by A verified traveler
Posted 2 Dec 2024
Had a nice Thanksgiving dinner there. Walkable to downtown where all the action is. The only complaint I have was people letting their door slam on the way in or out of their room. Doors are heavy and when you let it close it is very loud. Woke me up two nights in a row.
Comment from Hotel Management
2 Dec 2024 by Kendra , Hotel Management
Hello Patricia, Thank you for sharing your feedback about your recent stay with us! We're delighted to hear you enjoyed Thanksgiving dinner here and appreciated our convenient location near downtown.We sincerely apologize for the disturbances caused by the noise from doors. We understand how important a peaceful night's rest is, and we will share this concern with our team to explore ways to minimize noise and improve the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Thank you for choosing Hyatt Centric Downtown Nashville!Warmest regards,Kendra Rankins
by A verified traveler
Posted 2 Dec 2024
Nothing
Comment from Hotel Management
2 Dec 2024 by Kendra , Hotel Management
Hello William, Thank you for your review and for choosing Hyatt Centric Downtown Nashville! We're glad you enjoyed your stay and hope to welcome you back for an even more exceptional experience in the future. Safe travels!Warmest regards,Kendra Rankins
by A verified traveler
Posted 1 Dec 2024
Great hotel, good price and close to downtown
Comment from Hotel Management
2 Dec 2024 by Dacia, Hotel Management
Hello Sean,Thank you so much for sharing your stay feedback and review. We are very happy to hear that you enjoyed your stay. We hope to welcome you back again soon.Kind regards,
by A verified traveler
Posted 1 Dec 2024
The staff was highly accomodating. The room was amazing and the food was awesome.
Comment from Hotel Management
2 Dec 2024 by Lindsey, Hotel Management
Dear Algernon,Thank you for your rating and review. We love that the staff was accommodating during your stay. It is fantastic you enjoyed the food and the room to relax in. We would love to welcome you again soon!Best Wishes,
by A verified traveler
Posted 1 Dec 2024
We had a great stay. I highly recommend this hotel.
Comment from Hotel Management
1 Dec 2024 by Lindsey, Hotel Management
Hello Anna Maria,Thank you for your rating and review. We are overjoyed to hear that you enjoyed your stay with us. We appreciate the recommendations. We hope to welcome you again soon!Best Wishes,
