Ratings based on 1,403 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Rebecca, Hotel Management
Hello Antonio,Thank you for your 5-star feedback and recent stay at Grand Hyatt Nashville. It was our pleasure to welcome you. We hope to see you again soon.Warm regards,RebeccaGuest Experience
2 out of 5
by A verified traveler

Posted 23 Sep 2024
Security was good
Comment from Hotel Management
24 Sep 2024 by Brittney C., Hotel Management
Hello GARY,Thank you for your review. We value your business and hope to see you again soon.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Great location. Walking distance to Broadway, the Gulch and Wholefoods
Comment from Hotel Management
23 Sep 2024 by Laura, Hotel Management
Dear Tiffany,Thank you so much for the 5/5 rating. We are delighted to hear that your stay with us was enjoyable, and we hope to have the opportunity to welcome you back soon.Best regards,
5 out of 5
by A verified traveler

Posted 21 Sep 2024
N/a
Comment from Hotel Management
22 Sep 2024 by Tieysha, Hotel Management
Hello jada,Thank you for your 5 out of 5 rating. We hope that you enjoyed your stay here with us and we look forward to welcoming you back to Grand Hyatt Nashville in the future.Best Wishes,
5 out of 5
by A verified traveler

Posted 20 Sep 2024
We were greeted properly on our arrival. When we checked in we were impressed that the staff was dressed in a sharp uniform and all of them were very clean and neat. Our suite was very clean. The restaurant service was excellent and our meal was very good. We would definitely book the Hyatt in the future. John and Linda Di Joseph
Comment from Hotel Management
20 Sep 2024 by Janet, Hotel Management
Dear John James Di,We appreciate you taking the time to review our Grand Hyatt Nashville. We are happy to hear you were impressed with the uniforms, appearance of the staff and proper welcoming. We are glad you enjoyed your well-prepared suite, restaurant service and meal. We love hearing you would definitely book with us in the future. We look forward to welcoming you and Linda back again soon. Warm regards,
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Amazing hospitality
Comment from Hotel Management
20 Sep 2024 by Janet, Hotel Management
Dear Saul Acosta,Thank you for taking the time to review our property. It was a pleasure having you as our guest. We are extremely happy to hear the hospitality was amazing! Our goal is to ensure each guest feels welcomed and are well taken care of. We hope to have the pleasure of welcoming you back to our Grand Hyatt Nashville soon.Warm regards,
4 out of 5
by A verified traveler

Posted 18 Sep 2024
Clean
Comment from Hotel Management
19 Sep 2024 by Candace, Hotel Management
Dear Kevin,Thanks for taking the time to rate your recent stay with us. We hope that you enjoyed your visit and hope to welcome you again at Grand Hyatt Nashville.Warm regards,Candace
3 out of 5
by A verified traveler

Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Travis, Hotel Management
Hello H!Thank you for rating our hotel. If you would like to provide any feedback regarding your stay, please reach out to us via one of our social media or chat platforms. We look forward to hearing from you. Warm Regards, Travis
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Overall great hotel
Comment from Hotel Management
15 Sep 2024 by Guest Services Team, Hotel Management
We're glad to hear that you enjoyed your stay, Michael!