Ratings based on 2,330 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Everything was as expected (great!)
Comment from Hotel Management
2 Jan 2025 by Hôtel Monville, Hotel Management
Dear Mr. FelipeHope you're doing well,Thank you for choosing Hôtel Monville and for sharing this wonderful feedback along with an excellent rating of 5 out of 5. We always strive to ensure that our guests are fully satisfied with their experience, which is why we are delighted to see that your stay met your expectations.Thank you once again for placing your trust in Hôtel Monville, and happy new year!Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 30 Dec 2024
The hotel is in a very nice location, Staff is friendly. Customer service was ok when it was available. When you get to this hotel you self-check in yourself at Kiosk. There's no parking, the only option is valet and you have to pay for it if you're from outside of Canada make sure you have "Winter Tires" if not they won't park your car and you have to park a couple blocks away at public parking. The room was just barely big enough to move around. The hotel was clean enough to be acceptable, the bathroom was nice, and the shower was horrible; the handheld unit worked fine, but the shower head was clogged
Comment from Hotel Management
31 Dec 2024 by Hôtel Monville, Hotel Management
Dear Mr. KuldeepHope you're doing well,Thank you for choosing Hotel Monville and for providing us with your valuable feedback. We are delighted that you enjoyed your experience at the hotel. At all times, we strive to ensure that all our guests are fully satisfied with their visit to the hotel. We are constantly striving to improve our services and to do so, we are very attentive to the feedback of our guests. Your comments about the shower area and the cleanliness of the room caught our attention directly, and we're making sure that a clear improvement is noticed because we do have high standards in our services. We would like to thank you once again for your valuable comments and wish you an excellent day,Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by The Monville Team, Hotel Management
Dear Hanh Van, Thanks a lot for this perfect note! We're glad to know you enjoyed your time at Monville. We are already looking forward to weelcome you again soon! Best regards, The Monville Taem
by A verified traveler
Posted 30 Dec 2024
Clean and great location!
Comment from Hotel Management
30 Dec 2024 by Hôtel Monville, Hotel Management
Dear Ms. ElvisaHope you're doing well,Thank you for choosing Hôtel Monville, as well as for leaving us these wonderful comments and the excellent 5 out 5 rating. We are delighted to hear that you enjoyed your experience at the hotel. We take great pride in maintaining very high cleanliness standards, and we are indeed conveniently located near Montreal's major tourist attractions. We are thrilled that you appreciated these aspects of the hotel.We wish you an excellent day,Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 29 Dec 2024
Great location
Comment from Hotel Management
30 Dec 2024 by Hôtel Monville, Hotel Management
Dear Mr/Ms. LeeHope you're doing well, We thank you for choosing Hôtel Monville, and for giving us a wonderful score of 4 out of 5. We are pleased to see that you enjoyed your experience at the hotel. We are indeed close to the major tourist attractions, and we are happy to see that you appreciated this feature of the hotel.However, we do acknowledge that there is still room for improvement to fully satisfy you, which is why your feedback is important to us. Once again, we thank you for your valuable comments.Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Hôtel Monville, Hotel Management
Dear Mr/Ms. RashanvirHope you're doing well,Thank you for choosing Hôtel Monville and for giving us an excellent 5 out of 5 rating. We are happy to see that you enjoyed your experience.We wish you a wonderful day.Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 21 Dec 2024
Good stay!
Comment from Hotel Management
22 Dec 2024 by Hôtel Monville, Hotel Management
Dear Mr. AnasHope you're doing well,Thank you for choosing Hôtel Monville and for sharing your feedback regarding your stay. We are happy to see that you enjoyed your experience at the hotel. However, we would be grateful if you could let us know what you would have liked to see different during your visit. You can reply directly to this message to share your thoughts.Once again, we thank you for trusting Hôtel Monville.Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Hôtel Monville, Hotel Management
Dear Ms. MorganeHope you're doing well, We thank you for choosing Hôtel Monville and for taking a few minutes to share your impressions of your stay.At all times, we strive to ensure that our guests are fully satisfied with their experience. That’s why your feedback has immediately caught our attention.If you have a few more minutes, we would appreciate learning more about what you didn’t enjoy during your stay.Once again, we thank you for your valuable comments.Best regards,Francis P.Front desk supervisor
by A verified traveler
Posted 19 Dec 2024
We liked how close to downtown the hotel was. Very walkable and close to the Metro. We didn't receive a room upgrade, which was quite disappointing as we thought our room was very small.
by A verified traveler
Posted 18 Dec 2024
Everything was perfect ! Thanks !
Comment from Hotel Management
18 Dec 2024 by Abir Sakr - Front Office Manager, Hotel Management
Dear Erika,Thank you so much for your kind words! We’re thrilled to hear that everything was perfect during your stay. Your satisfaction is our greatest reward, and we hope to welcome you back to Monville soon! Best regards,
