Ratings based on 4,023 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Convenient location, clean and up to date room with microwave and fridge, large bathroom.
Disliked that parking fee was not included in the base price/ hotel price and ended up being quite expensive and our ticket didn’t work half of the time. Overall an enjoyable stay
Comment from Hotel Management
20 Nov 2024 by Jean-Jacques, Hotel Management
Thank you for your review and very good rating!We are delighted you enjoyed our central location, cleanliness and equipment of our suites!Have a great day!
by A verified traveler from Gatineau
Posted 19 Nov 2024
L'hotel est très bien situé, à proximité de plusieurs stations de métro et de centre commerciaux d'envergure. La chambre était très spacieuse, propre, confortable et dotée de toutes les commodités possibles (cuisinette, salle de bain privée, salon et chambre avec TV, etc.)
S'il y a une petite chose à déplorer, c'est que si l'on vous attribue une chambre près des ascenceurs, il se peut que ce soit très bruyant par moment.
Comment from Hotel Management
19 Nov 2024 by Adam Arab, Hotel Management
Merci beaucoup pour votre commentaire détaillé et positif ! Nous sommes ravis que vous ayez apprécié l’emplacement central de l’hôtel ainsi que le confort et les commodités de votre chambre. Nous prenons bonne note de votre remarque concernant le bruit près des ascenseurs et travaillerons à améliorer cet aspect pour garantir un séjour encore plus agréable. Au plaisir de vous accueillir à nouveau bientôt !
by A verified traveler
Posted 19 Nov 2024
Convenient and parking available
Comment from Hotel Management
19 Nov 2024 by Adam Arab, Hotel Management
Thank you for your positive rating! We’re glad you enjoyed your stay and hope to welcome you again in the future!
by A verified traveler
Posted 18 Nov 2024
They don't tell you you will be paying $35 per night to park when you can leave your car on the street for free.
Comment from Hotel Management
19 Nov 2024 by Adam Arab, Hotel Management
Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. Your comments will help us improve.
by A verified traveler
Posted 18 Nov 2024
I was never refunded the 50$ security deposit and was ignored when i reached out. Very disappointed with this lack of communication
Comment from Hotel Management
19 Nov 2024 by Adam Arab, Hotel Management
Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. Your comments will help us improve.
by A verified traveler
Posted 17 Nov 2024
Great hotel in great location
Comment from Hotel Management
17 Nov 2024 by Adam Arab, Hotel Management
Thank you so much for this amazing rating! We’re thrilled you enjoyed your stay and hope to welcome you back again soon!
by A verified traveler
Posted 17 Nov 2024
I really enjoyed staying at this hotel. A young woman who works at the front desk named Marie was so helpful, friendly, and welcoming. She was able to quickly resolve a small issue that I encountered with such courtesy and professionalism that it really made the difference and made my stay great.
Comment from Hotel Management
17 Nov 2024 by Adam Arab, Hotel Management
Thank you so much for this amazing rating! We’re thrilled you enjoyed your stay and hope to welcome you back again soon!
by A verified traveler
Posted 17 Nov 2024
Had a good stay experience.
Comment from Hotel Management
17 Nov 2024 by Adam Arab, Hotel Management
Thank you so much for this amazing rating! We’re thrilled you enjoyed your stay and hope to welcome you back again soon!
by A verified traveler
Posted 16 Nov 2024
Carpets were dirty (stains).
Comment from Hotel Management
17 Nov 2024 by Adam Arab, Hotel Management
Thank you for your feedback. We appreciate your thoughts and hope to have the chance to make your next stay even better!
