Ratings based on 975 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 29 Nov 2024
by A verified traveler from Aurora
Posted 25 Nov 2024
We really liked the room and the hitel itself. Convenient parking was expensive, as we had to pay event rates.
Comment from Hotel Management
26 Nov 2024 by Jim, Hotel Management
Linda,Thank you for choosing to stay at The Lofton. I am pleased you enjoyed our room and the hotel. We do not the parking garage attached to our building so do not dictate the price or when the charge for event rates. We our guest valet with us it is a set rate and you have in and out privileges. We appreciate your business and valuable feedback. We hope to have you return to the Lofton on your next stay visit downtown Minneapolis.Happy Thanksgiving.Best,Jim WaldvogelGeneral Manager
by A verified traveler
Posted 22 Nov 2024
I like that the main doors close after hours and have to use key to get in. Very nice and fancy.
Comment from Hotel Management
22 Nov 2024 by Jim, Hotel Management
Hi Sara,Thank you for choosing The Lofton and for the outstanding review. Hope to have you return again.Best,Jim WaldvogelGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Very nice upscale hotel. Rooms are plush. Very nice area.
Comment from Hotel Management
22 Nov 2024 by Jim, Hotel Management
Hi Michelle.Thank you for choosing The Lofton and for the awesome review. I am so pleased you enjoyed our hotel. We look forward to your next visit to Minneapolis and The Lofton.Jim Waldvogel
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 14 Nov 2024
I accidentally booked the wrong day for my hotel stay and to my demise it was a non-refundable room. I still needed a place to stay for the night so I cancelled the booking with the wrong date and booked for the right date hoping they would refund me for my mistake but no. They're greedy and have zero customer service. Although the hotel is nice, I will definitely not stay here again or recommend my family/friends.
by A verified traveler
Posted 11 Nov 2024
n/a
Comment from Hotel Management
11 Nov 2024 by Jim, Hotel Management
Hi Maria,Thank you for choosing The Lofton and I am delighted you enjoyed your stay with us. I appreciate you taking the time to provide feedback.We hope travel brings you back to downtown Minneapolis and The Lofton.Best regards,Jim WaldvogelGeneral Manager
by A verified traveler from ARVADA
Posted 11 Nov 2024
Amazing hotel!
Comment from Hotel Management
11 Nov 2024 by jim, Hotel Management
Hi Ryan,Thank you for choosing The Lofton I appreciate you taking the time to provide feedback. I am delighted you enjoyed your stay. We hope travel brings you back to downtown Minneapolis and The Lofton.Best regards,Jim WaldvogelGeneral Manager
