Downtown Miami hotel rooms a the Highgate Independent

"Rooms are in good condition and clean"

"Very convenient and Manager, Jules, very professional and accommodating. "

"This is a Euro style hotel with pleasant decor and accommodating service. Noon checkout and included breakfast option. Nicely appointed rooms. Fun airplane themed outdoor coffee/lunch place walking distance away. Great pool and rooftop bar. "

"Parking is extremely difficult and annoying."

"Excellent hotel definitely my favorite in Miami "

"Raphael and Sergio were amazing. Superb on customer service! Thank you"

"Staff was really nice. The room was clean. Very convenient to great restaurants and clubs."

"The room was comfortable but not enough lighting was very dark, the bathroom didnt have a fan so the humidity from the shower got everywhere and we had problems with the toilet having a continuous flush for hours, had to have maintenance come and fix the issue. One of the back pillows had a red stain so had to immediately inspect the rest of the bed to make sure everything else was alright. The front desk also makes you wait forever to answer your call and the calls to the restaurant on site or room service do not pick up…:/ The pool and view were amazing, valet parking was nice. They definitely need to work on their costumer service though. "

"Second time staying at the resort and I don’t think I will stay anywhere else when I’m in Miami. The hotel has excellent amenities that you can enjoy with your loved ones. Free wine every day during a certain time period. Honestly the front day staff is amazing especially (Fernando) every time I see him he asks if everything was ok and if he can help me with anything! Top tier customer service at its best. Great guy he is part of the reason I can back. I told family and friends about my experience. They have intentions to visit the property as well. "